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Probe Contact Solutions Australia Pty Ltd

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Senior Backend Engineer – Conversational AI & LLMs

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Summary

Senior backend engineer on Probe Group's ConvAI unit, building and scaling an AI-powered contact-centre product suite. Day to day: designing enterprise-grade Node.js/TypeScript APIs and services and applying LLMs/Generative AI to conversational workflows.

Probe Group’s ConvAI unit is hiring a Senior Backend Developer to architect and scale our AI-powered product suite. The role focuses on backend systems with Node.js/TypeScript, and hands-on work with LLMs and Generative AI to deliver enterprise-grade APIs and intelligent conversational workflows.

You will collaborate with frontend teams, design scalable services, and lead technical initiatives while maintaining a healthy work-life balance and a culture of ownership.

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