Senior Backend Engineer - Customer Ops Platform (Hybrid UK)
Summary
Senior Software Engineer building scalable backend services and automating processes with AI for iwoca's Customer Operations Platform, collaborating closely with Operations, Credit, and Collections teams in a hybrid London role.
iwoca is hiring a Senior Software Engineer for the Customer Operations Platform in London. This hybrid role involves owning end-to-end features, building scalable backend services, and automating processes with AI to improve customer service and workflow reliability.
You’ll collaborate with Operations Strategy, Credit Analysts, Account Managers and Collections to translate complex requirements into robust architectures while mentoring junior developers.