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Senior Backend Engineer (Rust & Cloud Platform) - Remote Canada

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This position is no longer accepting applications(closed Aug 16, 2026).

Senior Backend Engineer (Rust & Cloud Platform)

Built it. Scale it. Own it.

Sangoma is a global leader in business communications, delivering innovative cloud-based solutions including UCaaS, CCaaS, VoIP, SIP Trunking, Managed Connectivity, and Communications Platform services. We are seeking a Senior Backend Engineer to join our Sangoma Meet Cloud team and help build the highly available, scalable, and secure services that power mission-critical communications for businesses around the world.

We are looking for an engineer who enjoys solving complex technical challenges, building reliable cloud services, and contributing to distributed systems at scale. The ideal candidate is a strong backend developer with deep Rust experience, a passion for clean architecture, and a desire to work collaboratively in a fast-moving engineering environment.

Please note that we are unable to provide employment-based sponsorship now or in the future.

Location: Remote (Eastern or Central Time Zones Preferred)

Your Role:

  • Design, develop, and maintain scalable, secure, and highly available backend services and APIs using Rust.
  • Build distributed cloud-native applications that integrate with internal systems, third-party platforms, and communications technologies.
  • Develop and maintain REST, GraphQL, and WebSocket-based services that support real-time collaboration and communications.
  • Contribute to the ongoing operation, reliability, and performance of the Sangoma Meet Cloud platform, ensuring SLA adherence and 24/7 service availability.
  • Design and implement solutions that improve scalability, resilience, observability, and security across the platform.
  • Collaborate with Product Management, Engineering, DevOps, and frontend teams to deliver new features and enhancements.
  • Troubleshoot complex production issues, perform root cause analysis, and implement long-term solutions.
  • Participate in architectural discussions, technical planning, code reviews, and technology roadmap decisions.
  • Develop and improve CI/CD pipelines, Infrastructure-as-Code deployments, and operational automation.
  • Mentor junior engineers and contribute to a culture of technical excellence, collaboration, and continuous improvement.

Requirements

Your Background:

  • 5+ years of professional backend software development experience.
  • 3+ years of hands-on Rust development in production environments.
  • Strong experience developing and maintaining Linux-based backend services.
  • Experience building cloud-native applications and distributed systems.
  • Experience with Infrastructure-as-Code, CI/CD pipelines, and Git.
  • Strong understanding of REST APIs, GraphQL, WebSockets, HTTPS, and networking fundamentals.
  • Experience with relational databases such as PostgreSQL or MySQL.
  • Experience working with services written in Rust and collaborating across environments that include Node.js and/or Java.
  • Strong problem-solving, troubleshooting, and communication skills.
  • Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
  • Fluent English, written and verbal.

Preferred Qualifications

    • Experience with Nix and/or NixOS.
    • Experience with Tokio, Axum, Actix, or similar Rust frameworks.
    • Experience supporting high-availability SaaS platforms.
    • Experience with WebRTC, SIP, VoIP, or real-time communications technologies.

*Please note: Candidates must be authorized to work without current or future sponsorship. Sangoma is unable to provide employment-based visa sponsorship for this position.

Benefits

What We Offer:

    • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
    • RPP - Group RRSP
    • Group Life - AD&D - Critical Illness Insurance
    • Paid Time Off Benefits
    • Work From Home - Flexible hours
    • Entrepreneurial work environment partnered with high growth career opportunities.
    • We value transparency and fairness in our compensation practices. For this role, we offer a salary range of $120,000 to $135,000 CAD per year, commensurate with experience, qualifications, and location

Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

What this application asks

workable

First name, Last name, Email, Preferred Name, Phone, Address, Mailing Address:, Photo, LinkedIn, Resume, Experience, Education, Cover letter, Desired Salary Expectations?, Work Authorization, Will you now or in the future require sponsorship for employment VISA status?, Are you 18 years of age or older?, Have you ever worked for Sangoma and/or any of Sangoma's acquired companies?, If Yes to working at Sangoma or previous acquired companies, please give dates of employment and position:, Are you related to any person currently employed at this company?, If yes, please supply employee's name, How did you hear about Sangoma?, If "Employee Referral" please give employee name:, Available Start Date:, Please write a brief paragraph explaining why you would like to work for Sangoma, and/or how you feel you could best contribute to our success:, Acceptance of Terms & Applicant Certification We welcome candidates who use tools to help organize and present their experience. However, all information submitted as part of your application, resume, assessments, interviews, and any other hiring-related communications must accurately reflect your personal experience, qualifications, accomplishments, and contributions. By applying for this position, you certify that all information provided is truthful, complete, and accurately represents your own work, experience, leadership responsibilities, technical contributions, and professional achievements. You acknowledge that you may be asked to discuss your experience, project outcomes, technical decisions, and accomplishments in detail throughout the interview and hiring process. I certify that my answers to all questions and all information submitted during the application and hiring process are true and correct and do not contain any material omissions. I understand that any false, misleading, incomplete, or otherwise inaccurate statements, representations, or omissions made on my application materials or during the pre-employment process may result in disqualification from consideration, withdrawal of an employment offer, or, if employed, disciplinary action up to and including immediate termination of employment. By submitting this application, I acknowledge and agree to these terms., Privacy Policy Acknowledgement: By checking this box, you acknowledge and consent to terms of the privacy policy which applies to the applicant tracking service being offered by Workable on behalf of Sangoma. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction. I have read and agree to this statement:

  • Bachelor's degree in Computer Science, Engineering, or a related field. yes / no
  • 5+ years of professional experience as a backend developer. yes / no
  • Strong proficiency in programming languages such as Java and Node.js. yes / no
  • Do you have hands-on experience with Nix or NixOS? yes / no
  • Solid understanding of networking concepts including RESTful and GraphQL API's. yes / no
  • Experience using Git and infrastructure-as-code tools. yes / no
  • Are you able to read, write and communicate effectively in English at a professional level for this role? yes / no
  • Have you worked with Linux-based systems in production environments? yes / no
  • Do you have experience using infrastructure-as-code tools (e.g., Terraform, Nix, etc.)? yes / no
  • If yes, describe how you used them in deployment or environment management written answer
  • Do you have production-level experience using Rust? yes / no
  • If yes, describe Years using Rust Production systems built Async frameworks used (Tokio, Axum, Actix, etc.) Team size Largest system supported written answer
  • Are you familiar with networking concepts such as WebSockets, HTTPS, and API communication patterns? yes / no
  • Have you diagnosed and resolved production issues in distributed systems? yes / no
  • If yes, describe a critical incident and how you identified the root cause written answer
  • Have you worked cross-functionally with frontend teams or product stakeholders to deliver APIs? yes / no
  • If yes, describe how you ensured alignment and delivery written answer
  • Do you have hands-on experience building and maintaining REST or GraphQL APIs? yes / no
  • If yes, describe an API you built, including scale and performance considerations written answer
  • Many modern engineering teams use technologies, frameworks, or tools that are considered less common or non-traditional compared to mainstream development stacks. What is one technology, framework, tool, or engineering practice that you genuinely enjoy working with, and one that you find challenging or frustrating? There is no right or wrong answer. We're interested in understanding your perspective, experiences, and how you evaluate technology choices. Please explain: What you like and dislike about each. Where you have used them. Any lessons learned or tradeoffs you've encountered. written answer
  • Have you designed, built, and maintained cloud-based backend services running in production? yes / no
  • Do you have at least 3 years of professional software development experience using Rust in a production environment? yes / no

See also

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