Senior Backend Platform Engineer - Serverless & AI-Driven
Summary
Designs and builds serverless backend services, APIs, and AI-driven workflows for Navan’s contact center systems, focusing on customer and agent experience.
Navan is seeking a Senior Backend Platform Developer to build modern services for Navan’s contact center systems. This is a software engineering role first: designing APIs, serverless services, data flows, observability tooling, and AI-enabled workflows that support our customer and agent experience.
The contact center is the domain, but the core need is strong development capability. You will design production systems, integrate complex platforms, and use AI-assisted engineering tools to move
