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NTUC LearningHub

Senior Business Analyst (1-Year Contract)

Posted Updated 1 view
Discussion

Application related Finance Module Ownership:

  • Act as the key point of contact for all finance-related application modules, including billing, refund, rebilling, invoice posting to SAP, and reconciliation.

  • Work with Finance users to clarify requirements, validate process flows, and ensure finance controls are properly reflected in the solution.

Stakeholder and Vendor Coordination:

  • Coordinate closely with the vendor functional BA, testing team, SAP integration vendor, Finance users, and relevant internal stakeholders.

  • Liaise with the parent company SAP team for SAP access matters, integration dependencies and functional changes/clarifications.

Requirements, Specifications and Sign-off:

  • Review and validate business requirements, functional specifications, interface specifications, and related solution documentation.

  • Assess vendor deliverables to ensure they are complete, accurate, and aligned with agreed business processes before sign-off.

Testing and Issue Resolution:

  • Validate test scenarios and test coverage prepared by the vendor BA and testing team, especially for finance-related end-to-end scenarios.

  • Support SIT, UAT, defect triage, root cause analysis, retesting, and closure of issues arising from testing phases.

  • Drive timely resolution of defects by coordinating dependencies across application vendor, SAP vendor, parent company SAP team, Finance users, and testing teams.

Finance Master Data Setup:

  • Coordinate and set up finance-related master data such as charge codes, cost centers, profit centers, and other relevant reference data after alignment with Finance users.

  • Ensure master data is accurate, traceable, and ready for testing, migration, and operational readiness activities.

Decision Making and Functional Gap Management:

  • Identify, assess, and resolve functional gaps, process conflicts, and cross-team dependencies.

  • Facilitate discussions, recommend practical options, and make timely decisions or escalations to support project delivery.

Requirements

  • Bachelor's degree in Information Systems, Computer Science, Business, Finance, Accounting, Engineering, or a related discipline.

  • Minimum 5 to 7 years of relevant experience as a Senior Business Analyst, Business Analyst, Functional Consultant, or similar role is mandatory.

  • Proven experience supporting finance-related modules or processes, preferably in billing, invoicing, refund, reconciliation, or SAP-integrated applications.

  • Experience working with third-party system vendors, vendor functional BAs, testing teams, and SAP integration teams is required.

  • Experience in SIT/UAT support, test scenario validation, defect management, and business sign-off processes.

  • Familiarity with SAP finance integration or tenant-based SAP operating models will be advantageous.

  • Experience with tools such as Jira, Confluence, Visio, Excel, and test management tools is advantageous.

  • Singapore-based role with hybrid work arrangement. Candidate must be able to attend onsite meetings, workshops, and testing activities as required.


Skills

See also

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