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Keysoc Limited

Senior Business Analyst (1-Year Secondment Contract)

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ABOUT THE ROLE

We are looking for a motivated and detail-oriented Senior Business Analyst for a Hong Kong based Conglomerate in the Property & Retail industry. The successful candidate will play a key role in bridging business needs and technology solutions, with a strong focus on retail digital touchpoints and systems.


CORE DUTIES

  • Work closely with business owners to collect, assess, and document both functional and technical requirements in a structured manner.

  • Serve as the first line of support when users raise system incidents; obtain the necessary context, evaluate the operational impact, and recreate problems from the user’s standpoint.

  • Act as the principal link between business and technical teams. Recognise recurring issues and help shape longer-term technical remedies.

  • Turn business requests into well-defined functional specifications, user stories, process maps, and technical documentation that development teams can action.

  • Communicate technical progress and changes back to business stakeholders.

  • Plan and run requirements workshops, solution walkthroughs, and stakeholder alignment sessions.

  • Coordinate User Acceptance Testing, including preparation of test scenarios, review of results, and verification that the delivered solution meets the original business intent.

  • Candidates with somewhat less experience may be considered for a Business Analyst role.


SKILLS AND EXPERIENCE

  • Bachelor’s degree or higher in Information Systems, Computer Science, Business Administration, or a related discipline.

  • A minimum of five years’ experience working as a Business Analyst, ideally with a stronger technical orientation.

  • Solid analytical and problem-solving ability, together with facilitation skills and the capacity to juggle several workstreams.

  • Excellent written and spoken communication, able to engage credibly with both business users and technical specialists.

  • Self-starter who is detail-conscious and comfortable working independently against tight project deadlines.

  • Strong grasp of the SDLC, with the ability to contribute and deliver across all phases.

  • Working familiarity with platforms and solutions such as mobile applications, OCR, AI-driven automation, billing, or leasing systems.


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