Senior Business Analyst
We are seeking Salesforce Business Analysts across all Acumen Solutions locations, including: San Francisco, DC Metro Area (HQ), Greater NY Area, Cleveland, OH & the UK.
Business Analyst w/ Configuration Role: This person will work closely with CRM Project Managers and Senior Business Analysts to ensure the timely and effective delivery of CRM implementation projects in a variety of industry contexts. This is a client facing role leading to a Salesforce developer position.
Specific Duties
- CRM (Salesforce.com) application configuration
- Research integration issues and liaise with legacy system development staff
- Research and development of new Salesforce.com applications to aid organization
- Work closely and communicate clearly with a group of people with varied skill-sets
- Produce and improve overall documentation related to the implementation's configuration
- Bachelor's degree
- Eligible work for any U.S. employer
- Ability to travel at least 50%
- 5+ years of industry experience as a Salesforce.com Administrator
- Experience with database software / CRM solutions
- Advanced knowledge of and experience with Salesforce.com configuration
- Ability to work on multiple tasks and deliver results with aggressive timelines
- Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences
- Work well independently or on a team
- Take initiative to recommend process improvements and demonstrate creative thinking
- Demonstrate self motivation and the ability to grasp concepts quickly
- Demonstrate sharp, analytical, problem solving, and decision making skills
- Knowledge of related applications, relational databases, and web technology
Benefits
Acumen Solutions offers the opportunity for growth and advancement, as well as a competitive base salary, annual performance based incentives, medical benefits & 401k.
EOE M/F/V/D
VEVRAA Federal Contractor