Senior Business Analyst
Summary
Senior Business Analyst at Aon acting as the liaison between business stakeholders and technology teams for the Pooled Employer Plan (PEP) retirement platform. Day to day: running discovery workshops, gathering and documenting requirements, writing user stories and acceptance criteria, supporting the backlog and UAT, and using AI-assisted analysis tools. Hybrid role in Bengaluru.
Summary
Key Responsibilities
- Serve as a primary liaison between business stakeholders and technology teams for the PEP platform.
- Facilitate discovery sessions, workshops, and solution discussions to understand business objectives and requirements.
- Gather, analyze, and document business, functional, and process requirements.
- Translate business needs into user stories, acceptance criteria, process flows, and delivery-ready requirements.
- Partner closely with developers throughout the delivery lifecycle to clarify requirements and support successful implementation.
- Leverage AI-assisted tools and techniques to accelerate requirements gathering, user story creation, documentation, and solution exploration.
- Support backlog management, prioritization, release planning, and roadmap discussions.
- Identify opportunities for process improvement, automation, and enhanced user experience.
- Participate in testing, user acceptance activities, and validation of delivered functionality.
- Assist with issue investigation, production support, and continuous improvement initiatives.
- Create and maintain business and technical documentation.
What Were Looking For
Required Qualifications
- 8+ years of experience in Business Analysis, Product Analysis, or related technology delivery roles.
- Strong experience gathering and documenting business and functional requirements.
- Experience creating user stories, acceptance criteria, business process flows, and functional specifications.
- Strong communication, facilitation, and stakeholder management skills.
- Experience working directly with both business users and software development teams.
- Strong analytical, organizational, and problem-solving abilities.
- Experience supporting Agile delivery teams and backlog management activities.
Preferred Qualifications
- Experience supporting Retirement, Wealth Management, Financial Services, or similar business domains.
- Experience working on product-oriented platforms or strategic technology initiatives.
- Familiarity with software development, testing, and release management processes.
- Experience working with web applications, APIs, and enterprise integrations.
- Experience using AI-enabled tools to support business analysis, documentation, and requirements development.
- Experience supporting cloud-based or modern SaaS applications.
Success Factors
- Ability to translate business goals into actionable development work.
- Strong partnership with business stakeholders and technology teams.
- Effective use of AI and modern analysis techniques to improve delivery efficiency.
- Strong communication and relationship-building skills.
- Ability to contribute to the long-term growth and success of a strategic Aon Retirement platform.
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