Senior Business Analyst

Role & responsibilities Lead requirement elicitation through workshops, interviews, on-site observation and document analysis

• Model as-is and to-be processes in BPMN 2.0
• Prepare BRD, FRS/SRS, user-story maps, epics and stories with Gherkin acceptance criteria, and maintain the RTM
• Define master data, data dictionaries and legacy-to-new migration mapping
• Take part in API and data-model reviews; prepare wireframes in Figma/Balsamiq
• Plan and run UAT, triage defects, analyse change-request impact, and prepare release notes and user manuals
• Ensure compliance with DPDP Act 2023, GIGW 3.0 and WCAG 2.2

Must-Have Skills

• 8+ years as a Business Analyst on ERP or e-governance projects
• Strong ERP functional knowledge: GL, receipts and payments, AP/AR, budgeting, payroll, inventory, procurement
• Understanding of government accounting and audit requirements (double-entry, Treasury rules, CAG audit trails)
• Proficiency in Jira and Confluence, plus BPMN tools (Camunda Modeler, Lucidchart, draw.io)
• SQL for data analysis and validation
• Ability to read OpenAPI specs and understand REST and event-driven flows
• Working proficiency with AI tools (Copilot, Claude, ChatGPT or similar)

Good-to-Have

• CBAP / PMI-PBA certification
• Malayalam language proficiency (strongly preferred)
• Temple administration, hospitality or booking-domain experience
• Camunda / workflow-engine configuration
• Experience training non-technical government staff

Selection Process (In-Person Only)

Interviews are conducted in person only at Thiruvananthapuram. There will be no virtual rounds.

1.Written case study : BPMN, user stories and acceptance criteria for a given process

2.Technical interview : ERP finance processes, traceability and stakeholder handling

3.Artefact walkthrough : walkthrough of an FRS or story map you personally authored

Candidates must bring their own laptop for the assessment.

Working Conditions

• Monday to Friday, 8:30 AM 5:30 PM, at the client's office in Thiruvananthapuram
• Selected candidates must join within 7 days of selection and complete a 7-day induction
• Must sign a confidentiality/NDA undertaking

Preferred candidate profile