Senior Business Analyst - B3

This opportunity is only open to applicants who are Scottish Government employees, and are currently 'Priority Movers'. Applications from individuals not currently on the Priority Mover list will be rejected and not considered.

Education Scotland is the national improvement agency for education in Scotland. The agency is delivering a number of technical enhancements and implement emerging Education Reform requirements to its digital services to ensure the smooth running of the agency.

The main elements of this work is the Curriculum Improvement Cycle Digital platform on the Corporate Website - Umbraco CMS hosted on MS Azure Cloud.

The post-holder will provide a business perspective whilst recognising the design and technical constraints within a collaborative multi disciplinary delivery team. The post-holder will facilitate communication between developers, testers and the business, working closely with senior management, policy leads and key internal & external stakeholders.

Using analysis and facilitation skills & techniques, the post-holder will ensure the business needs are properly analysed and correctly reflected in the approach adopted to deliver the solution.

Responsibilities

• Investigate Strategic and business needs and develop recommendations of service improvement and business solutions.

• Support in producing business and digital solution materials, e.g. using business and user requirements to produce technical specifications, or business benefit analysis in support of business cases.

• Lead on communicating with stakeholders, clarifying needs and commitments through consultation and consideration of consequences while focusing on user and business needs.

• Develop or apply communication strategies to build relationships, using informal and formal channels to engage with stakeholders at all levels and resolving conflict where required.

• Identify and capitalise on improvement opportunities and identifying innovative ways to increase customer satisfaction through good user centred service design.

• Provide effective consultancy and advice to customers and stakeholders.
  Using digital subject matter knowledge to investigate, and define operational needs, and identify potential options for enhanced outcomes.

• Work closely with Service Design to define a design and analysis methodology to ensure our approach meets the customer needs.

• Work in line with the applicable Digital and Data standards in the Scottish Government, including the Scottish Service Standards and the Scottish Approach to Service Design.

• Supporting requirements gathering for procurement exercise, developing business cases.

• Actively participates in the DDaT Business Analysis practice events.

• Support the development of the Education Scotland Salesforce platform.

• Support the development of the Education Scotland Umbraco CMS platform.

Working pattern

This role is a temporary position with an expected commitment of 19 months.

How to Apply

Applications for this position will only be accepted from substantive B3 employees.

Please submit a CV and a statement outlining your suitability for the role, relevant skills and experience, and what you would bring to the team (maximum 500 words).

Vacancy closes at 11:59pm

Selection Process

All applications will be invited to an informal discussion with the hiring manager.

Informal discussions are to be confirmed.

Further Information

If you have specific questions about the role, please contact Dragos.Leonte@educationscotland.gov.scot

Read our Candidate Guide for further information on our recruitment and application processes.