Senior Business Analyst

Senior Business Analyst – BFSI

Job Summary

We are looking for an experienced Senior Business Analyst with strong BFSI domain expertise to join our Solution & Quality CoE. The ideal candidate should have strong experience in business requirements, process analysis, Agile delivery, stakeholder management, and end-to-end requirement ownership.

The candidate should have minimum 3 years of BFSI experience and demonstrated experience independently managing requirements through the complete delivery lifecycle, from elicitation to UAT sign-off.

Key Responsibilities

• Elicit, analyse, validate, and document business requirements through stakeholder workshops and discussions.
  
• Prepare BRDs, FRDs/FSDs, user stories, acceptance criteria, use cases, and functional requirements.
  
• Create as-is and to-be process flows using BPMN/UML and tools such as Visio, Lucidchart, or draw.io.
  
• Perform impact analysis and effort estimation for change requests.
  
• Work closely with Product, Business, Development, and QA teams throughout the delivery lifecycle.
  
• Support backlog grooming, prioritisation, sprint planning, and other Agile/Scrum ceremonies.
  
• Own requirements traceability (RTM) and support UAT planning, execution, and defect triage.
  
• Lead client-facing workshops and independently manage stakeholder expectations and escalations.
  
• Identify regulatory and compliance implications within the relevant BFSI domain.
  
• Contribute to product enhancements, continuous improvement, pre-sales, RFP responses, and solution documentation.
  
• Support standardisation of BA processes, documentation, templates, and best practices.
  

Requirements

Required Skills

• 6+ years of total experience with 4+ years of core Business Analyst experience.
  
• 3+ years of mandatory BFSI domain experience.
  
• Strong requirements engineering: BRD, FRD/FSD, User Stories, Acceptance Criteria, Use Cases.
  
• Process modelling using BPMN/UML.
  
• Strong understanding of Agile/Scrum and tools such as Jira or Azure DevOps.
  
• Intermediate SQL knowledge including joins, aggregations, and subqueries.
  
• Understanding of REST/JSON APIs, Postman, and Swagger/OpenAPI.
  
• Experience with Figma or Balsamiq for wireframing.
  
• Experience with UAT, test scenario reviews, RTM, and defect management.
  
• Strong stakeholder management and communication skills.
  

Good to Have

Exposure to BFSI standards and platforms such as:

• ISO 20022, SWIFT MT/MX, UPI, IMPS, NACH, NEFT/RTGS, FIX, or ACORD
  
• KYC/AML, PCI-DSS, DPDP Act/GDPR, and relevant RBI/SEBI/IRDAI regulations
  
• Power BI or Tableau
  
• Core banking, payment switches, policy administration, or order management systems
  
• Certifications such as CBAP/CCBA, CSPO, PSM-I, PSPO-I, NISM, NCFM, IRDAI, CDCS, or CAMS.