Senior Business Analyst

Senior Business Analyst

About
Good software should make complicated things feel simple.
That's what we do at ClassOwl: we take the everyday chaos of running a school and turn it into one clean platform that teachers, students, parents and admins actually love. Now we need a Business Analyst who sees a tangled process and wants to bring order to it.

We encourage you to apply if you are an agile, smart, proactive, and intellectually curious person who loves building complex systems while keeping them inherently simple.
You will work with our Business stakeholders and customers, collecting and refining requirements while still being able to make decisions independently. You will collaborate fluently in German and in English, and derive correct insights into user behavior.

Requirements
At least 4 years in a Business Analyst role
Extensive theoretical and working knowledge of BA methodologies and tools
Be able to write very well-structured and detailed user stories in the rule-oriented format
Possess strong interpersonal skills and comprehensive experience working in a team with a complex stakeholder structure
Experience creating well-organized documentation and diagramming complex flows
Familiarity with Relational Databases to be able to understand complex data structures and identify necessary changes
Bachelor’s degree; Master’s degree preferred
Experience supporting a diverse set of customers or stakeholders simultaneously
Ability to use AI tools to work faster, without compromising the quality of requirements
Fluent German; English

Would Be a Plus
Experience as a Business Analyst in the Education domain is an advantage
Familiarity with Mobile platforms

What Will You Do
Proactively work with stakeholders to identify business, solution (functional, non-functional), transition requirements, and business rules
Analyze the current state (As-Is) as well as impact analysis (To-Be) and identify gaps
Based on the analysis, be able to come up and suggest different approaches to business decisions
Thoroughly polish user stories to cover every little detail to minimize product defects
Prepare or modify existing BPMN diagrams to supplement user stories, specifications, and change requests
Prepare user stories / change requests, work with the Engineering team and Designer during the delivery process to clarify the goal, requirements, corner-case scenarios, relevant test cases, etc.
Bring structure and clarity to an existing backlog; and document implemented features