Senior Business Analyst

About the role

The Senior Business Analyst is responsible for driving data-driven decision-making, AI adoption and digital transformation initiatives across the Group. The role focuses on leveraging Artificial Intelligence (AI), business intelligence and advanced analytics to optimise business processes, automate workflows, enhance operational efficiency and deliver actionable strategic insights. The incumbent will work closely with business stakeholders and technology teams to identify improvement opportunities, translate business requirements into digital solutions and drive measurable business outcomes.

Key responsibilities

• Analyse complex business and operational data to identify trends, performance gaps, risks and improvement opportunities.
• Translate business requirements into functional specifications, actionable recommendations and technology solutions.
• Develop management dashboards, performance reports and strategic insights to support business planning and decision-making.
• Identify, evaluate and implement AI-driven solutions to enhance business productivity, forecasting and operational performance.
• Leverage Generative AI, machine learning and predictive analytics tools to automate analysis, reporting and business processes.
• Design and enhance interactive dashboards and analytical reports using Power BI or equivalent business intelligence platforms.
• Lead business process reviews to identify opportunities for digitalisation, automation and operational improvements.
• Engage with business units to gather requirements, assess operational challenges and recommend practical solutions.
• Support project planning, user acceptance testing (UAT), implementation and change management.
• Present analytical findings, AI opportunities and digital transformation recommendations to senior management.

About you

• Bachelor's Degree in Business Analytics, Information Technology, Computer Science, Data Science, Information Systems or a related discipline.
• Minimum 5–8 years of relevant experience in business analysis, business intelligence, data analytics or digital transformation.
• Strong practical knowledge of Artificial Intelligence (AI), Generative AI tools, AI-powered analytics and business process automation.
• Proficiency in Power BI, advanced Microsoft Excel and SQL, with exposure to Python or other analytical tools being an advantage.
• Hands-on experience with AI tools and platforms such as Microsoft Copilot, ChatGPT, Power Automate, AI agents or equivalent enterprise AI solutions.
• Proven experience in business requirements gathering, process mapping, functional documentation and stakeholder management.
• Experience in developing dashboards, predictive analytics, automated reporting and AI-driven business solutions.
• Strong analytical thinking, problem-solving, communication and presentation skills.
• Ability to independently manage business improvement initiatives and engage effectively with senior management.
• Experience in ERP integration, data governance or enterprise-wide digital transformation initiatives is an added advantage.

About us

Cypark Resources Berhad is the employer for this role, based at the Headquarters location.