Senior Business Analyst - Digital

Senior Business Analyst - Digital Experience We're looking for an experienced Senior Business Analyst to join a high-profile digital experience programme, helping shape the future of customer-facing services. You'll lead discovery activities, working with stakeholders to understand current processes, perform gap analysis, gather and document business requirements, and support the production of RFIs. You'll play a key role in defining user needs, championing user-centred design principles, and e…