Senior Business Analyst (e-commerce)

We're seeking an experienced Senior Business Analyst with e-commerce expertise and platform knowledge to support our digital transformation efforts. The successful candidate should have solid knowledge of marketplace platform features and practical experience with B2C and B2B e-commerce systems.

Responsibilities

• Partner with the business team to gather and evaluate business needs, goals, and workflows
• Facilitate interviews, workshops, and stakeholder discussions to gather thorough and precise business requirements
• Engage with stakeholders to establish business requirements, ensuring business objectives align with technical solutions
• Utilize requirement-gathering methods, flow-chart development, and documentation practices to support successful project execution
• Handle competing requirements and priorities effectively through strong organizational abilities
• Adapt to uncertainty and shifting business priorities with flexibility
• Communicate complex technical ideas clearly to stakeholders without technical backgrounds
• Deliver on deadlines and perform well under pressure, showing resilience in a dynamic environment

Requirements

• Minimum 3 years of Business Analyst experience within e-commerce or digital transformation initiatives
• Background in digital marketing (including content management systems, PIM, DAM, and similar tools)
• Solid grasp of marketplace platform capabilities and e-commerce principles
• Practical experience working with both B2C and B2B e-commerce platforms, with a strong understanding of their distinctions and complexities
• Skilled in requirement-gathering approaches, flow-chart creation, and documentation
• Strong analytical thinking paired with excellent problem-solving abilities
• Clear communication skills capable of translating technical concepts for non-technical audiences
• Excellent organizational capabilities for managing various requirements and priorities simultaneously
• Familiarity with Agile methodologies
• Experience using requirements management and visualization platforms (such as JIRA and Confluence)
• Adaptable and flexible when dealing with ambiguous situations and evolving business needs
• Capacity to perform under pressure and meet deadlines while maintaining resilience in a fast-moving setting
• English proficiency at B2 level or above

Benefits

With us you can:

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)

What we offer:

• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children