Senior Business Analyst (e-commerce)

We are looking for a Senior Business Analyst with strong e-commerce experience and platform knowledge to join our team and help drive digital transformation initiatives. The ideal candidate will bring a deep understanding of marketplace platform functionalities and hands-on experience with both B2C and B2B e-commerce solutions.

Responsibilities

• Collaborate closely with the business team to understand and analyse business needs, objectives, and processes
• Conduct interviews, workshops, and stakeholder meetings to elicit and capture comprehensive and accurate business requirements
• Work with stakeholders to define business requirements, ensuring alignment between business goals and technical solutions
• Apply requirement-gathering techniques, flow-chart creation and requirements documentation to support project delivery
• Manage multiple requirements and priorities using strong organisational skills
• Navigate through ambiguity and changing business priorities with flexibility and adaptability
• Convey complex technical concepts to non-technical stakeholders through effective communication
• Meet deadlines and work under pressure, demonstrating resilience in a fast-paced environment

Requirements

• 3+ years of experience as a Business Analyst in e-commerce or digital transformation projects
• Experience in the digital marketing domain (content management solutions, PIM, DAM, etc.)
• Strong understanding of marketplace platform functionalities and e-commerce concepts
• Hands-on experience with B2C and B2B e-commerce solutions, clear understanding of the differences and complexity
• Proficiency in requirement-gathering techniques, flow-chart creation and requirements documentation
• Analytical mindset with excellent problem-solving skills
• Effective communication skills for conveying complex technical concepts to non-technical stakeholders.
• Strong organizational skills to manage multiple requirements and priorities
• Experience with Agile framework
• Experience with requirements management and visualization tools (e.g., JIRA, Confluence).
• Flexible and adaptable, able to navigate through ambiguity and changing business priorities
• Ability to work under pressure and meet deadlines, demonstrating resilience in a fast-paced environment
• English: B2 and higher

Benefits

With us you can:

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)

What we offer:

• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children