Senior Business Analyst - English/Spanish - Full Remote
Summary
Senior Business Analyst gathers and documents business requirements, improves processes, and coordinates with stakeholders for a healthcare-related organization, using English and Spanish fluently.
This is a remote position.
- Gather and document business functional requirements from relevant stakeholders and user community;
- Evaluate existing business processes, anticipate requirements, and identify areas for improvement. Provide inputs to improve business process and data quality;
- Facilitate Analysis workshops for ongoing reviews of business processes and developing optimization strategies;
- Gathering critical information from meetings with various stakeholders and producing useful reports;
- Effectively communicate insights and plans to cross-functional team members and management;
- Prepare the necessary Documentation and Presentations for various Project workshops;
- Design/redesign solutions for business functional requirements in consultation with relevant technical and development team;
- Assist development and technical teams during solution development and monitor and report progress;
- Prepare end-to-end business scenarios for user testing, compile user test results, and obtain formal sign-off from users on the business solution;
- Participate in the preparation and implementation of new system releases and participate in Change Management activities to deploy enhancements and/or modifications to the system;
- Perform such other duties as may be assigned.
- Master’s degree in Medical field, Public Administration, Information Technology, or a Social Sciences or a related field from an accredited academic institution; or University degree in the above fields with at least 5 years of relevant professional experience.
- Strong analytical skills including a thorough understanding of how to interpret customer business needs and translate them into application/ operational requirements.
- Excellent planning, organizational, and time management skills;
- Proficient verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts;
- The ability to influence stakeholders and work closely with them to determine acceptable solutions;
- Fundamental analytical and conceptual thinking skills;
- Excellent documentation skills and experience supporting successful projects;
- Experience creating detailed reports and giving presentations;
- Certification on PRINCE2 methodology of project management an advantage;
- Knowledge of Medical systems and process or health background highly desirable;
- Excellent written and spoken English;
- Knowledge of a French or Spanish;