Senior Business Analyst – Enterprise Digital Platforms

• Lead business analysis activities for large-scale, complex digital transformation and I&IT initiatives.
  
• Plan and conduct requirements elicitation, analysis, documentation, validation, prioritization, and ongoing management.
  
• Develop and maintain business requirements, functional and non-functional requirements, user stories, acceptance criteria, business rules, use cases, and process models.
  
• Document data, reporting, integration, workflow, accessibility, privacy, security, and operational requirements.
  
• Analyze business needs and translate them into clear, actionable requirements for technical and non-technical stakeholders.
  
• Maintain end-to-end requirements traceability from business objectives and user needs through design, development, testing, release, and implementation.
  
• Identify and resolve requirements gaps, ambiguities, assumptions, constraints, dependencies, and conflicting stakeholder expectations.
  

• Assess new government services for integration with shared enterprise platforms and reusable capabilities.
  
• Identify opportunities to leverage existing platform features, common services, workflows, integrations, and data capabilities.
  
• Define integration, data exchange, business workflow, reporting, and operational requirements for service onboarding.
  
• Evaluate current-state business processes and recommend streamlined future-state processes and service delivery models.
  
• Ensure proposed service requirements align with enterprise platform capabilities, approved program objectives, and operational needs.
  
• Collaborate with architects, developers, product teams, and program stakeholders to assess impacts, dependencies, and implementation considerations.
  
• Support the identification of platform gaps, service-specific requirements, and opportunities for standardization and reuse.
  

• Work within Agile or hybrid delivery environments to support product development and service implementation.
  
• Contribute to product backlog management, backlog refinement, prioritization, estimation, and sprint planning.
  
• Coordinate business requirements and clarifications with development, UX, architecture, data, privacy, security, accessibility, and testing teams.
  
• Support test planning, test scenario development, requirements-based testing, defect triage, and business acceptance testing.
  
• Validate that delivered functionality meets approved business requirements and acceptance criteria.
  
• Maintain requirements traceability throughout development, testing, release, and implementation.
  
• Support release readiness, implementation planning, operational handover, and post-implementation activities.
  
• Coordinate business and technical deliverables to ensure dependencies are managed and delivery milestones are met.
  

• Facilitate workshops, stakeholder interviews, requirements walkthroughs, and validation sessions.
  
• Engage business, policy, program, operational, legal, privacy, security, accessibility, and technology stakeholders to establish shared understanding.
  
• Translate complex business needs into clear technical requirements and communicate technical concepts in business-friendly language.
  
• Manage stakeholder expectations, negotiate requirements, resolve conflicting priorities, and obtain agreement on proposed solutions.
  
• Prepare executive presentations, decision documents, options analyses, recommendations, status reports, and other project documentation.
  
• Communicate risks, issues, dependencies, decisions, and organizational impacts to appropriate stakeholders.
  
• Build strong working relationships across multidisciplinary teams to support successful delivery and adoption of digital services.
  

Requirements

1. Large-Scale Digital Initiatives: Proven experience leading business analysis activities for large-scale, complex digital transformation or I&IT initiatives.
   
2. Requirements Documentation: Hands-on experience documenting and managing business and system requirements, user stories, process models, business rules, and acceptance criteria.
   
3. Requirements Traceability: Experience maintaining end-to-end requirements traceability throughout the design, development, testing, release, and implementation lifecycle.
   
4. Enterprise Platforms and Service Integration: Experience assessing services for integration with shared enterprise platforms, common services, and reusable capabilities.
   
5. Integration and Operational Requirements: Experience defining integration, data, workflow, reporting, and operational requirements for digital services.
   
6. Agile or Hybrid Delivery: Experience working in Agile or hybrid project teams and supporting backlog refinement, prioritization, sprint planning, testing, release, and implementation activities.
   
7. Cross-Functional Coordination: Demonstrated experience coordinating deliverables across business stakeholders and technical teams, including product, architecture, development, UX, testing, privacy, and security functions.
   
8. Stakeholder Facilitation: Experience facilitating workshops, interviews, walkthroughs, and requirements-validation sessions involving diverse stakeholder groups.
   
9. Current-State and Future-State Analysis: Experience analyzing existing business processes, identifying improvement opportunities, and defining streamlined future-state processes.
   
10. Communication and Problem-Solving: Excellent written and verbal communication, facilitation, presentation, negotiation, analytical, and problem-solving skills, with the ability to translate effectively between business and technical audiences.
    

• Work location: 222 Jarvis Street, 5th Floor, Toronto, Ontario.
  
• Onsite requirement: Five days per week, 100% onsite.
  
• Contract period: November 9, 2026, to September 28, 2027.
  
  Security clearance: Not required.
  
• Submission deadline: November 3, 2026, at 12:00 PM EST.