Senior Business Analyst
Key Responsibilities
1. Product Discovery & Requirements Analysis
● Facilitate and lead discovery workshops with stakeholders to define product goals, user needs, and design opportunities.
● Translate business objectives and user insights into clear, actionable design requirements.
● Conduct user research, competitor analysis, and usability evaluations to inform design decisions.
● Collaborate with product managers and engineers to define success metrics and KPIs for product features.
2. Design Strategy & Documentation
● Develop and maintain comprehensive documentation including:
○ Business Requirements Document (BRD) – prepared in collaboration with project requesters.
○ Product Requirements Document (PRD) – inclusive of functional specifications authored by the BA.
○ Use Cases and Process Flows – developed and maintained by the BA.
● Ensure all design deliverables align with the company’s design system and accessibility standards.
● Maintain documentation that provides traceability from business requirements to implemented features.
3. Design Execution & Quality
● Lead and oversee the design process from concept to delivery, ensuring visual and interaction design quality.
● Collaborate with UX/UI designers to refine wireframes, prototypes, and high-fidelity designs.
● Conduct and support user testing to validate design hypotheses and improve usability.
● Partner with QA and engineering teams during development to ensure design integrity through SIT and UAT stages.
● Responsible for ensuring the product is both user-friendly and aligns with business objectives.
4. Impact Analysis & Continuous Improvement
● Evaluate new feature requests or product changes through impact and feasibility analysis.
● Assess potential user experience trade-offs, dependencies, and implementation risks.
● Use analytics and qualitative feedback to continuously improve design performance and adoption.
5. Cross-functional Leadership & Collaboration
● Act as a bridge between business, design, and engineering teams to align objectives and priorities.
● Collaborate closely with product managers, engineers, QA, and stakeholders to deliver cohesive and meaningful user experiences.
● Facilitate alignment sessions to ensure shared understanding of the problem space and desired outcomes.
● Advocate for user-centered design principles and foster design thinking across the organization.
6. Design Operations & Team Leadership
● Drive design process improvements and advocate for modern tools, workflows, and methodologies.
● Participate in sprint planning and backlog refinement to ensure design readiness for development.
● Contribute to scaling the organization’s design maturity by improving collaboration and consistency across teams.
7. Project Coordination & Delivery Support
● Project planning, timeline monitoring, and delivery tracking.
● Participate in sprint planning and backlog grooming to ensure readiness and prioritization of requirements.
● Escalate risks, issues, or blockers promptly to ensure timely resolution and project continuity.
● Maintain transparent reporting of status updates, progress, and deliverables to key stakeholders.
8. Analytical & Technical Contribution
● Conduct data analysis and define data requirements and constraints for integrated systems.
● Participate in system design reviews to ensure functional accuracy and alignment with user expectations.
● Provide technical assistance to developers, including clarifying requirements and reviewing deliverables.
● Explore and adopt new tools or technologies to improve analysis, documentation, and delivery effectiveness