Senior Business Analyst - Health Insurance, Claims (Fully Remote)
Top 3 Reasons To Join Us
- Competitive Salary
- 100% Remote
- Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
- We are a leading global no-code insurance platform for health, life, and P&C
- We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
- We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
- We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
- We are fully funded and backed by reputable VC funds and strategic institutional investors
- We have a global presence in Asia, EMEA and the Americas
- We’ve grown our annualized revenue by over 30x since January 2021
- We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
- Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
- Plan and design simple to semi-complex business processes and system modifications
- Make recommendations to improve and support business activities
- Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
- Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
- Develop business requirements documents/user stories to support the required modifications
- Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
- Assist in providing time estimates for project related tasks
- Aid in updating process and procedural documentation
- Develop basic understanding of technical development cycle of mobile application or web portals
- Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
- Any other task that may be assigned
What We Need:
- Minimum 5 years of experience as Business Analyst in the insurance domain
- Previous experience working in the health insurance industry is required
- Extensive experience in insurance claims processes is required
- A degree in Business, IT or any relevant field
- Insurtech experience is preferred
- Health Insurance-related domain certification from INS/LOMA or III is an added advantage
- Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
- Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
- Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
- Experience in an Agile and/or Scrum environment is a must
- Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
- Excellent written and verbal communication skills in English
- Technical writing skills is a plus
Why You'll Love Working Here
- Fully Remote
- Flexible Leave
- International Environment
- Competitive renumeration package
- Performance Bonus
- Company activities and events
- Learning and development plan
- Remote work allowance
CoverGo Company Video
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First name, Last name, Email, Phone, Address, Resume, Are you currently employed at CoverGo?, What is your current gross salary per month in USD (before taxes)?, What is your minimum expected gross salary per month in USD (before taxes)?
- Which country are you currently based in?
- Are you legally permitted to work in your current country of residence without the need for visa sponsorship? yes / no
- What prompted you to apply for this role? written answer
- Do you have health insurance experience? yes / no
- In what insurance domain do you have experience with? choose any
- Do you have previous experience working on claims processes? yes / no
- Do you have previous experience working on claims processes? choose any
- If you have previous experience working in Claims and in Health Insurance, please describe the project or platform that you were involved in and your main responsibilities there. If none, please write N/A. written answer
- Do you have atleast 5+ years of experience as a Business Analyst in the insurance domain? yes / no
- Do you have experience working in the Agile/Scrum framework? yes / no
- How long is your official notice period with your current company?
- Would you be able to negotiate for a shorter notice period and join ASAP or within 30 days? written answer
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