Senior Business Analyst

Ciklum is looking for a Senior Business Analyst to join our team full-time in India.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow. You will be joining a greenfield B2B Marketplace development for Vodafone Procurement Company (VPC) — a centralised procurement entity within the Vodafone Group based in Luxembourg. The platform is a self-service ordering portal for VF WEST deployment partners rolling out fiber-to-home infrastructure across Germany. It replaces fully manual, Excel based procurement with a governed digital ordering channel integrated into VPC's existing enterprise systems. The solution is built as an API-led web application with a React frontend, .NET backend services, Azure infrastructure, and Entra ID (Azure AD B2C) for authentication. Core integrations include SAP S/4HANA (NSS), WMS (CFL), Transporeon TMS, MDM/MMOLA, and SAP Finance — all via an integration middleware layer. The platform covers end-to-end procurement operations: catalogue and stock visibility, partner-specific pricing, checkout, bulk order upload, allocation-based order governance, shipment tracking, invoicing, returns initiation, operational reporting and automated notifications. The architecture is modular and designed to scale across additional customers and deployment partner networks without redesign.

Responsibilities:

• Own requirements elicitation, documentation and validation for a B2B ordering portal with complex integration dependencies
• Facilitate workshops with client stakeholders across VPC, VF WEST and deployment partner teams
• Produce detailed functional specifications, user stories and acceptance criteria aligned with the agreed backlog
• Perform gap analysis between client requirements and proposed solution
• Maintain requirements traceability throughout delivery. Support UAT planning and execution
• Act as a bridge between business stakeholders and the engineering team — clarifying scope, managing assumptions and flagging risks to the delivery manager

Requirements:

• 4+ years as a Business Analyst on enterprise software projects
• Experience working on B2B portals, procurement systems or ERP-integrated platforms
• Strong skills in requirements documentation — user stories, process flows, acceptance criteria
• Familiarity with SAP, WMS or similar backend systems is an advantage
• Experience working in Fixed Price or scope-controlled delivery environments
• Ability to manage multiple stakeholders with competing priorities
• Confident communicator in English — client-facing experience required
• Experience with supply chain, logistics or e-commerce domains is a strong plus

What’s in it for you?

• Strong community: Work alongside top professionals in a friendly, open-door environment
• Growth focus: Take on large-scale projects with a global impact and expand your expertise
• Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
• Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
• Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations

About us:

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.

India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level.

Explore, empower, engineer with Ciklum!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

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