Senior Business Analyst (PMP, Digital Transformation)
Salary: $45,000 – $60,000 per month
Key responsibilities:
Lead business requirements elicitation and stakeholder engagement activities across multiple user groups and business functions
Support and oversee the Functional Specification contractor's Business Process Review (BPR) activities
Review and validate current-state (As-Is) business processes, workflows, pain points, operational bottlenecks, manual procedures, data silos and service inefficiencies
Collaborate with stakeholders to analyse, refine and optimise future-state (To-Be) business processes, operating models and use cases
Assess the operational feasibility and practical implementation of proposed workflows and business solutions
Translate business requirements into clear, traceable and testable functional requirements
Prepare implementation tender specifications and procurement documentation based on Functional Specification study outputs, BPR findings, RFI exercises and market assessments
Provide professional review and quality assurance of contractor deliverables, ensuring alignment with business objectives and user expectations
Support project activities relating to solution evaluation, testing, implementation planning, change management and service rollout as required
Requirements:
Bachelor's Degree in Health Informatics, Public Health, Information Systems, Computer Science, Business Administration, or a related discipline
Minimum 8 years of post-qualification IT experience, including at least 4 years in a Business Analyst, Senior Business Analyst, User Liaison, Business Transformation, or equivalent role
Strong practical experience in Business Analysis, Business Process Review (BPR), Process Re-engineering, Requirements Management, Stakeholder Engagement, Service Transformation, and IT-enabled Business Change
Demonstrated experience in eliciting, analysing and documenting business requirements through stakeholder interviews, workshops, workflow walkthroughs, document reviews, observations, surveys and other structured techniques
Proven experience in producing As-Is and To-Be process models, use cases and user stories, functional and non-functional requirements, acceptance criteria, process improvement recommendations, stakeholder analysis and engagement plans, training needs assessments, and change management artefacts
Excellent analytical, communication and facilitation skills, with the ability to engage stakeholders at both operational and management levels
High proficiency in written and spoken English, including substantial experience in preparing professional project deliverables, reports and tender documentation
If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to applyjob@clts.com
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