Senior Business Analyst

SUMMARY:

The Senior Business Analyst supports the Deposit Products & Analytics team with the design, development, and implementation of data-driven solutions for the Experience organization.

QUALIFICATIONS & EDUCATION:

• Bachelor’s degree or eight years of equivalent experience required
• Minimum 4 years of experience as a Business Analyst or similar analytical role required
• Proficiency in Microsoft Office with strong knowledge of Excel required
• Proficiency in Tableau for data visualization, dashboard creation, and report generation required.
• Expertise in SQL for data extraction, transformation, and loading required.
• Strong analytical skills, including problem-solving, critical thinking, and data interpretation.
• Excellent communication and interpersonal skills; ability to work effectively with cross-functional teams

JOB DUTIES:

• Partner with business leaders and product owners to understand strategic priorities, gather detailed requirements, and translate them into well-defined analytical specifications for Deposit Products & Analytics initiatives.
• Design, build, and enhance advanced Tableau dashboards, SQL datasets, and analytical models, ensuring solutions are scalable, accurate, and aligned with evolving business needs.
• Lead complex ETL processes, integrating data from multiple sources while ensuring accuracy through robust validation, cleansing, and enrichment practices.
• Develop sophisticated data visualizations and KPIs that highlight trends, product performance, member behavior, and improvement opportunities across the deposit portfolio.
• Provide analytical support and recommendations to cross-functional teams, ensuring insights are effectively incorporated into product strategy and operational decision-making.
• Deliver clear, structured presentations of analysis and insights tailored to various audiences—including management, product teams, and technical partners.
• Transform complex data into actionable recommendations, using strong data storytelling to connect insights to measurable business outcomes.
• Maintain strong awareness of industry best practices and emerging tools in Tableau, SQL, and data analysis to continuously enhance the department’s analytical capabilities.
• Identify, recommend, and help implement automation and process improvements, driving greater efficiency and consistency in reporting and analysis workflows.
• Perform additional analytical responsibilities as assigned, supporting the broader needs of the Credit Union.