Senior Business Analyst - £59,024 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency Senior Business Analyst - £59,024 p.a. + benefits
Summary
Senior Business Analyst (Grade 7, permanent) in MHRA's Digital and Technology Group in Leeds, working hybrid (min 8 days/month on site). Leads business analysis for digital programmes — gathering requirements, modelling processes, agreeing MVPs with product and service design teams, and delivering AI-enabled business change using agile methods.
- Job grade: Grade 7
- Contract type: Permanent
- Business area: MHRA - Digital and Technology Group
- Type of role: Other
- Working pattern: Flexible working, Full-time
- Number of jobs available: 1
Location
About the job
Job summary
We are currently looking for a Senior Business Analyst to join our Digital and Service Design Function within the Digital and Technology Group.
This is a full-time opportunity, on a permanent basis. The role will be based in 7/8 Wellington Place, Leeds, LS1 4AP.
We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Please discuss this with the recruiting manager before accepting an appointment.
Who are we?
The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.
The MHRA Digital and Technology Group (DTG) exists to help protect and improve public health by enabling the Agency to become a modern, intelligence-led regulator.
We bring together digital, data, technology, cyber security and artificial intelligence expertise to deliver services, platforms and insights that support the regulation of medicines, medical devices and healthcare technologies across the UK.
Our work goes beyond traditional IT. We design and deliver user-centred services, harness trusted data, apply advanced analytics and responsible AI, and build secure, resilient digital foundations that help the MHRA make better decisions, work more effectively and respond to a rapidly evolving healthcare landscape.
By joining DTG, you'll help shape the future of regulation while delivering technology that makes a real difference to public health.
Job description
Role Purpose
This is a high-profile role delivering business analysis services for our portfolio, programmes and projects. You are pivotal in understanding and analysing user and business needs. You will ensure outcomes are aligned with service vision and business strategy by contributing to the link between current and future business models and delivering to the business architecture. You will work directly with key stakeholders in the business to understand and document key business opportunities that align with the overall Agency needs and the individual divisional business needs.
Working alongside Product Managers, Service Designers and other digital specialists, you will lead the business analysis activities, providing constructive challenge to the business in defining and documenting efficient business processes and resolving business issues that are required to deliver programmes and projects. You will work alongside the project teams and business users to ensure that all activities are planned and completed to allow successful implementation of new services and operating models.
You will assist in developing innovative and strategic approaches to solving business issues using technology, that aligns with the Agency’s overall strategy. You will support the business and work with IT colleagues to ensure the best and most cost-effective technology solutions are developed and deployed.
Key Responsibilities and Results Areas
- Lead on the preparation of the business analysis approach and plan for agreed projects and programmes. This could include developing detailed workshop plans and ensuring appropriate time is integrated into the wider delivery plan for consolidating analysis findings into functional requirements.
- Lead engagement with all relevant stakeholders on the analysis and design for the project or programme. Do this by influencing and managing relationships effectively, ensuring business analysis outputs are captured and agreed by all stakeholders, ensure those in the projects and programmes are positively engaged taking account of their levels of influence and interest.
- Lead digital and business teams to reach a consensus on an agreed minimum viable product that will reach and attain benefits realisation, ensure the modelling of business processes, data and systems meet these requirements.
- Ensure the smooth transition of ongoing business analysis activities from the design phase into implementation and delivery of the project. Work effectively with testing partners, training partners, change managers and business in defining acceptance criteria and business readiness principles.
- Contribute to the on-going development of the Business Analysis Framework to support the delivery of business analysis services within the organisation, providing direction and guidance to the team and supporting the development of others in business analysis. Apply and champion agreed methodologies, tools and frameworks appropriate for organisational context.
Person specification
- Experience of successfully creating, project managing and delivering Business Analysis activities and artefacts within a project/programme or portfolio including but not limited to gathering, documenting business requirements and user stories, evaluating requirements against the present process state and target process states to develop successful requirements for the transition.
- Extensive and proven ability to work with discretion and capability in own area. Evidence of working effectively as part of a multi-disciplinary team, working across boundaries and delegating where appropriate, adding value through strategic thinking.
- Evidence of the ability to make decisions confidently and demonstrate understanding of the complexity and diversity of customer needs and expectations, making disciplined decisions based on available information.
- Experience of using agile methodology in delivery and a track record of applying an agile mindset to all aspects of their work
- Experience of analysing and delivering AI-enabled business change, including the assessment of business opportunities, risks, governance requirements and stakeholder impacts. Demonstrable ability to translate business needs into requirements for AI-enabled products and services while ensuring alignment with organisational objectives, regulatory obligations and responsible AI principles.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Making Effective Decisions
- Managing a Quality Service
- Delivering at Pace
Benefits
- Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff. PLUS 8 bank holidays
- Privilege Leave: 1 day
- Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
- Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of six months full pay and six months half pay after five years’ service.
- Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service
- Civil Service Pension Scheme. Please see the link for further information For enquiries relating to the Civil Service Pension Schemes please contact MyCSP's Pension Service Centre directly on 0300 123 6666
- Flexible working to ensure staff maintain a healthy work-life balance
- Interest free season ticket loan or bike loan
- Employee Assistance Services and access to the Civil Service Benevolent Fund
- Eligibility to join Motoring , Boundless by CSMA
- Variety of staff and Civil Service clubs
- On-going learning and development
Things you need to know
Artificial intelligence
Selection process details
Key dates
- Closing date – 15 November 2026 at 23:55
- Sifting – from 18 November 2026
- Main panel interviews – from 24 November 2026 (in person)
Communications will be electronic via email therefore it is important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder.
We’re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names and dates) from your employment history and personal statement.
What will the process look like?
1. Sift Stage
The main sift, where we'll read and score your application. This may involve a large number of applications, please bear with us as this can take some time.
- Anonymised CV which sets out your career history, previous experience and skills, highlighting specific responsibilities that are relevant for this role.
- Personal statement: Write a 500 word personal statement where you demonstrate how you meet the skills required for this role, providing examples to evidence your level of skill. In your personal statement we are looking for evidence of how you meet the role criteria and person specification. Your personal statement should aim to make use of the full wordcount and show how you meet the above criteria. Please give clear and specific examples of what you have done personally and the impact it has had.
The panel will look at your application and are looking for evidence of the stated points. We may raise the benchmark score required if we receive a high number of applications.
2. Main Panel Interview
Successful candidates from the sift stage will be invited to attend an interview. We use a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and at interview we will be assessing Behaviours and Experience.
Your interview will include:
- Test, further information will be supplied when you reach this stage.
- Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage.
At interview, we will be asking questions relating to the following:
- Behaviours, as listed in the person specification
- Experience, as listed in the person specification
- Strengths
Feedback will only be provided if you attend an interview.
If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible.
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here.
Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks.
Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:
- Laboratory-based roles working directly with known pathogens
- Maintenance roles, particularly those required to work in laboratory settings
- Roles that involve visiting other establishments where vaccination is required
- Roles required to travel overseas where specific vaccination may be required.
Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.
Individuals appointed on level transfer will retain their existing salary and are responsible for ensuring they fully understand the financial implications of any potential move and the impact (if any) on their terms. If an individual is in any doubt, they should seek clarification before accepting a job offer.
Staff joining on promotion will receive up to a 10% increase of their current basic salary, or the pay band minimum, whichever is the greater.
The individual will not retain any allowances paid by the former department/Agency, unless there are special circumstances, such as a reserved right to those allowances on transfer.
Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careers@mhra.gov.uk.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : The Resourcing Team
- Email : Careers@mhra.gov.uk
Recruitment team
- Email : Careers@mhra.gov.uk
Further information
Attachments
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