Senior Business Analyst
Summary
The Comfort Group (maker of Sleepyhead, SleepMaker and Dunlopillo) seeks a Senior Business Analyst for a 12-month fixed-term role in Otahuhu, Auckland. Day to day you lead a team of 3 BAs, gather requirements, maintain prioritised Agile backlogs, support testing/UAT and business change, and use SQL, automation and AI-assisted tools across SAP/S4HANA, integrations and data platforms.
Who we are
For over 90 years, The Comfort Group has been helping New Zealanders enjoy a better night’s sleep. We are a family-owned manufacturer behind leading brands including Sleepyhead, SleepMaker, Dunlop Foams, Beautyrest and Dunlopillo.
We manufacture mattresses, bedding and specialist foam products for retail, commercial and export markets across Asia. As the only bedding manufacturer in the Southern Hemisphere producing its own speciality foam, we continue to invest in our people, products and operations.
About the role
We’re looking for an experienced Senior Business Analyst to join us for a 12-month fixed-term contract. This is a hands-on leadership role where you’ll lead and develop a team of 3, while working across business and technology to turn complex challenges into practical solutions.
Key Responsibilities
- Lead, coach and develop the team, contributing to BA Chapter standards and continuous improvement.
- Partner with stakeholders to gather requirements, simplify complex information and define clear outcomes.
- Analyse and improve business processes, systems, data, integrations, risks and impacts.
- Work with Product Owners and squads to maintain a clear, prioritised and delivery-ready backlog.
- Participate in Agile/Scrum ceremonies, workshops, solution design and Sprint Reviews.
- Support test planning, functional testing, defect management, UAT and automated testing.
- Drive business readiness through early engagement, training, change support and train-the-trainer approaches.
- Use SQL, analytics, automation and AI-assisted tools to improve analysis and business outcomes.
- Build strong relationships across Architecture, technology and business teams.
About you
We’re looking for someone excited by AI, curious about what’s possible and passionate about using AI, automation and emerging technology to solve problems and work smarter.
As well as
- 5+ years’ Business Analysis experience across technology, systems, software, integration or data environments
- Strong technical BA capability across systems, processes, data, APIs, integrations and enterprise platforms, including SAP/S4HANA
- Proven Agile/Scrum experience across requirements, testing, UAT and business change
- Strong stakeholder engagement, facilitation, communication and leadership/coaching skills
- Experience with SQL, Azure DevOps, GitHub, BI, data modelling and data quality
- Understanding of integration, ETL/ELT, middleware and APIs, including batch, file-based and event-driven environments
- Experience applying AI, automation and intelligent workflows to improve business outcomes
- Experience in manufacturing, supply chain, logistics, finance or operations
- A relevant qualification in IT, software, business analysis, business or a related discipline
- A curious, practical and structured approach to continuous improvement and emerging technology
Why Join The Comfort Group?
This is an exciting opportunity to make your mark – influence meaningful business and technology change. In return, we offer:
- Competitive salary package
- Staff discounts across The Comfort Group brands.
- A collaborative and supportive leadership team.
Apply now by clicking the "Apply" button and submitting your resume.
We look forward to receiving your application.