Senior Business Analyst - TSO

Welcome to GEP

Who We Are

GEP, with over 30 offices internationally, is the fastest growing procurement and supply chain solutions firm – consulting, software and managed services. GEP has succeeded by being smart and creative; solving complex problems and finding opportunities for the world’s largest organizations.

How You Grow at GEP

We recognize people who make a genuine difference, work hard and drive achievements. Results are noticed and rewarded. It’s how you will grow a career at GEP, and in a much shorter time frame than at other firms.

Celebrating Everyone

GEP succeeds through the ideas and creativity of our team members so we embrace people of all experiences, nationalities, abilities, cultures, races, gender identities, sexual orientations and ages. What makes you unique and different is celebrated and will help GEP stand out even more. And we are a women-founded and -owned company so our foundation is making GEP a great place to work for women, a place where women can learn, advance and give back.

Are You One of Us

Position description:

As a Senior Business Analyst - TSO, you will be an integral part of the TSO - CIT. This position is based in our San Jose location.

This is an individual contribution role which duties will include but will not be limited to:

• Assist the GEP implementation team and the customer with the design and deployment of the SMART by GEP solution (Sourcing, Contract Management, Supplier Management, Projects and Savings Tracker and Procure to Pay).
• Understand customer needs from the solution and accurately document these for coordinating the build, testing and deployment of SMART and associated business processes.
• Assist customers throughout the various phases of implementation process.
• Assist with all aspects of a deployment including (but not limited to): process configuration, feature/functionality demos, user interface configuration, user and supplier set-up.
• Act as a liaison between the customer and various groups within GEP such as Technical Support, Sales, Engineering, and Product Management
• Co-own the responsibility of customer satisfaction with the project manager, during the successful deployment of solutions.
• Provide solutions wherever feasible, from the perspective of SMART.
• Learn and to be conversant in features, functionality and applicability of the entire SMART by GEP suite including Sourcing, Contract Management, Supplier Management as well as Procure to Pay