Senior Business Analyst

THE ROLE
As a Senior Business Analyst, you will engage with business partners to determine requirements for prioritized initiatives and perform various analyses to help determine solutions. This role will be responsible for collecting, analyzing and presenting different analysis materials for priorities identified by your business partner. This involves collaborating closely with multiple constituents and senior management across the organization. You will have the opportunity to contribute to the analysis and development of cloud-based systems, tools, policies, and processes.
In a Senior Business Analyst role, you may lead and mentor a team of Business Analysts who will be working with various business partners. You will also help enhance the overall business analysis processes and skillsets to mature the business analysis craft within the organization.
This is a fantastic opportunity for an experienced, driven, and motivated business analyst to join a team of high performing professionals and make a significant impact.
This role is based in downtown Toronto under a hybrid work policy, allowing employees the flexibility to work remotely and in-office (approximately two days per week in-office).This posting is for an existing vacancy.
SPECIFIC ROLE ASSIGNMENTS
As a Senior Business Analyst you will have a chance to work with various business partners to support the organizational strategic priorities within Pension Services, Investments, or Corporate functions. Specific role assignments may include:

Pension Administration: to implement a state-of-the-art pension administration system
Investment: to work on various private & public investment management systems
Corporate: to implement foundational systems for Finance, Legal, People. & Communication teams

SPECIFIC ACCOUNTABILITIES

Engage with business partners and vendors to identify requirements for key initiatives, including outcomes, objectives, scope, and functionality.
Perform and present analysis with appropriate detail and quality (e.g., business and functional requirements, requirements traceability, workflows, data mapping, current/future state, etc.)
Analyze and prioritize business requirements into various solution options by measuring and communicating the proposed benefits of options
Formulate analysis into reports and make recommendations to the team
Create visual representations to communicate complex concepts to various target audiences
Create “user” type documentation (e.g., employer kits, internal procedure manuals, standard operating procedures and process documentation)
Analyze existing processes and contribute to the improvement of current practices and processes by implementing recommendations in consultation with business partners
Coordinate and prepare comprehensive executive-level insights and analysis
Participate in testing activities as required (define approach, write test cases, execute test cases).
Perform data analysis such as a data profiling, gap analysis, and validation as required
Lead BA standards & practices and drive BA selection and planning activities
Coach and mentor junior BA’s

ROLE SPECIFIC QUALIFICATIONS & EXPERIENCE
The following will be considered strong assets where role specific assignments are applicable:

Pension Services: pension plan administration systems & member services
Investment: trade lifecycle, trade execution mgmt. systems, middle/backoffice platforms & providers, risk management systems
Corporate: implementing or maintaining ERM, EDP, and HRIS systems

QUALIFICATIONS & EXPERIENCE

Undergraduate degree and 8-10 years of work experience in a business analysis role
Proven business analysis skills in stakeholder management, facilitating requirement workshops, use case creation, and requirements documentation management
Proficient in test scenario design, test case writing, and test management documentation
Adept at process analysis, design, improvement and process flow documentation
Experience in data migration projects to cloud based systems
Comfortable with quantitative and qualitative data analysis and tools such (SQL, Python, R)
Familiarity with relational databases (SQL Server)
Proficiency in MS Office, analytical software, data analysis and visualization reporting techniques (PowerBI, Domo)

NICE-TO-HAVE

Passion for business analysis as a craft & demonstrated continuous learning in the field
Previous experience in a Business Analysis lead role
Certified Business Analysis Professional, CFA, process improvement methodology accreditation
Previous experience on agile teams (i.e., Scrum/Kanban) and BA techniques (i.e., story mapping)
Experience with tools such as Jira and Confluence

ATTRIBUTES

Ability to lead within ambiguity and organize work individually and within teams
Strong analytical problem-solving skills (ability to structure problems and hypotheses)
Curious mind who deep dives with questions to understand context & root cause (why, what, who)
Digital-first mindset who envisions a 3-5 year user experience through current implementations
Excellent communication skills, ability to communicate effectively at all levels within the organization and with external partners and stakeholders
Ability to prioritize and manage multiple tasks in a time sensitive manner while maintaining quality of work
Ability to work well under pressure and remain calm during high volume periods
High degree of self-motivation and professionalism
Excellent relationship building and conflict resolution skills
Remains alert to new techniques for insights, analytics, and data visualization, and devises new ways of applying them