Senior Business Analyst

• Lead business analysis activities for large-scale digital transformation and complex I&IT initiatives.
  
• Plan and conduct requirements elicitation, analysis, documentation, validation, prioritization, and ongoing management.
  
• Develop and maintain business requirements, functional and non-functional requirements, user stories, acceptance criteria, business rules, use cases, process models, and data requirements.
  
• Analyze business needs and translate them into clear, actionable requirements for technical and non-technical stakeholders.
  
• Maintain end-to-end requirements traceability, ensuring alignment between business outcomes, user needs, solution design, development, testing, release, and implementation.
  
• Identify and resolve requirements gaps, ambiguities, assumptions, constraints, and conflicting stakeholder expectations.
  

• Assess new government services for integration with shared enterprise platforms and reusable platform capabilities.
  
• Identify opportunities to leverage existing platform features, common services, workflows, and integration patterns.
  
• Define integration, data exchange, workflow, reporting, and operational requirements for service onboarding.
  
• Evaluate alignment between program-specific needs and established enterprise platform capabilities.
  
• Identify dependencies, integration challenges, operational considerations, and impacts associated with onboarding new services.
  
• Collaborate with architects, product teams, developers, and program stakeholders to support effective and sustainable platform integration.
  

• Analyze current-state business processes, service delivery models, workflows, and operational practices.
  
• Develop streamlined future-state process models that improve efficiency, consistency, usability, and service outcomes.
  
• Conduct business process reviews, gap analyses, impact assessments, and options analyses.
  
• Document business rules, process flows, decision points, data requirements, and operational procedures.
  
• Ensure proposed solutions address business needs while considering privacy, security, accessibility, and operational requirements.
  

• Work within Agile or hybrid delivery teams to support product development and service onboarding.
  
• Participate in product backlog refinement, requirements prioritization, estimation, and sprint planning.
  
• Collaborate with product owners, Scrum teams, architects, UX designers, developers, and testers to clarify requirements and resolve issues.
  
• Support test planning, test scenario development, requirements-based validation, defect triage, and business acceptance testing.
  
• Validate that delivered solutions meet approved business requirements and acceptance criteria.
  
• Support release readiness, implementation planning, operational handover, and post-implementation activities.
  
• Coordinate business and technical deliverables throughout the delivery lifecycle.
  

• Plan and facilitate workshops, stakeholder interviews, requirements walkthroughs, and validation sessions.
  
• Engage business, policy, program, operational, legal, privacy, security, accessibility, and technology stakeholders.
  
• Translate complex business needs into clear technical requirements and communicate technical considerations to business audiences.
  
• Manage stakeholder expectations, negotiate requirements, resolve conflicting priorities, and build consensus.
  
• Prepare executive presentations, decision documents, status reports, recommendations, and options analyses for senior management.
  
• Communicate project progress, dependencies, risks, issues, and decisions effectively.
  

• Identify and document project risks, assumptions, issues, constraints, dependencies, and organizational impacts.
  
• Coordinate business input into architecture, user experience, data, privacy, security, accessibility, and testing activities.
  
• Ensure requirements are sufficiently documented, validated, prioritized, and approved.
  
• Support decision-making through evidence-based analysis and clear recommendations.
  
• Help ensure onboarded services satisfy approved program requirements and operational needs.
  

1. Large-Scale Digital Initiatives: Proven experience leading business analysis for large-scale digital transformation or complex I&IT initiatives.
   
2. Requirements Documentation: Demonstrated experience documenting and managing business and system requirements, user stories, process models, business rules, and acceptance criteria.
   
3. Enterprise Platform Integration and Service Onboarding: Experience assessing services for integration with shared platforms and reusable enterprise capabilities.
   
4. Agile or Hybrid Delivery: Experience working in Agile or hybrid delivery teams and supporting backlog management, testing, release, and implementation activities.
   
5. Cross-Functional Coordination: Experience coordinating deliverables across business stakeholders and technical teams, ensuring alignment throughout the project lifecycle.
   

• Strong experience eliciting, analyzing, validating, prioritizing, and managing business, functional, non-functional, data, reporting, integration, and operational requirements.
  
• Experience developing process models, use cases, user stories, acceptance criteria, business rules, data requirements, and requirements traceability matrices.
  
• Experience supporting enterprise platforms, shared capabilities, system integrations, and onboarding of new services.
  
• Experience conducting current-state assessments, future-state process design, gap analysis, and impact assessments.
  
• Experience supporting product backlogs, sprint planning, requirements refinement, testing, release readiness, and implementation.
  
• Experience facilitating workshops and requirements-validation sessions with multidisciplinary stakeholder groups.
  
• Experience identifying dependencies, risks, assumptions, constraints, and organizational impacts.
  
• Experience preparing executive-level presentations, decision documents, options analyses, recommendations, and project status updates.
  
• Ability to coordinate business input into architecture, UX, privacy, security, accessibility, data, and testing deliverables.
  

Requirements