Senior Business Analyst

In this role, you will collaborate with business stakeholders and technical teams to analyze complex business needs, develop business cases and functional specifications, and drive process improvements. You will play a key role in translating business requirements into scalable technology solutions, supporting system development, testing (QA/UAT), and implementation activities.

Key Responsibilities

• Deliver comprehensive I&IT business analysis services for diverse client needs
  
• Collaborate with stakeholders and SMEs to gather, document, and analyze requirements
  
• Lead business analysis activities to identify business problems and opportunities.
  
• Translate business needs into functional and technical requirements
  
• Develop business cases, feasibility studies, and cost-benefit analyses
  
• Conduct requirements gathering sessions (JAD, interviews, workshops, mockups)
  
• Perform:
  
• Business process modelling
  
• Use case modelling
  
• Data and process flow modelling
  
• Define:
  
• Business rules
  
• Non-functional requirements
  
• Align deliverables with:
  
• OPS Unified Project Management Methodology
  
• Enterprise Architecture standards
  
• SDLC frameworks
  
• Monitor project progress and report to stakeholders and I&IT leadership
  
• Develop traceability matrices and performance metrics
  
• Support testing strategies (QA, UAT) and implementation activities
  
  

Must-Have Skills

• Strong experience in business analysis for system development
  
• Experience with rules engines or business process automation platforms
  
• Expertise in:
  
• Business modelling
  
• Use case modelling
  
• Data modeling (conceptual & logical)
  
• Process & data flow diagrams
  
• Hands-on experience in Agile methodology projects
  
• Proven ability to lead business analysis initiatives and document requirements.
  
  
  

Requirements

Core Competencies

1. Technical Skills

• Experience with business analysis tools and modelling techniques
  
• Use of CASE tools for requirements documentation
  
• Knowledge of emerging I&IT trends and technologies
  

2. Business Analysis Skills

• Lead end-to-end business analysis lifecycle
  
• Apply business process re-engineering and transformation strategies
  
• Develop:
  
• Project approval documents
  
• Policy and regulatory change documentation
  
• Experience with workflow automation and business rule systems
  
• Contribute to testing strategies and execution plans
  
• Strong understanding of policy, business, and data analysis practices
  

3. Healthcare Experience

• Experience in healthcare or clinical environments
  
• Exposure to:
  
• Privacy and security requirements in healthcare systems
  
• Stakeholder engagement in healthcare projects
  
• Experience in:
  
• Claims adjudication OR
  
• Pharmaceutical domain
  

4. Communication & Leadership

• Excellent verbal and written communication skills
  
• Strong stakeholder management and negotiation skills
  
• Proven ability to:
  
• Lead teams and working groups
  
• Resolve issues and track progress
  
• Experience developing:
  
• Training materials
  

• Communication plans for large implementations

Desirable Skills

• Knowledge of Information Management principles and practices
  
• Experience with information retrieval tools
  
• Familiarity with:
  
• Functional modeling
  
• Event modeling
  
• Business process mapping
  
• Experience with:
  
• Agile, structured, and object-oriented methodologies
  

• Knowledge of AODA (Accessibility for Ontarians with Disabilities Act)