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Cloudstaff

Senior Business Analyst - WFH

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Job Description

The Senior Business Analyst serves as a business-facing individual contributor focused on helping practice leaders understand, diagnose, and improve business performance. This role combines financial analysis, operational analysis, and data investigation to identify the underlying drivers of business results.

The individual will work directly with practice leaders to investigate operational and financial trends, validate assumptions, uncover root causes, and translate complex data into actionable business insights. The role requires someone who is comfortable working with raw, imperfect, and evolving data across multiple systems and platforms.

Key Responsibilities

  • Partner directly with practice leaders to investigate operational and financial business issues and identify the underlying drivers of performance.

  • Analyze performance across service lines, service groups, clients, projects, markets, geographies, relationship executives, and other business dimensions.

  • Conduct root-cause analysis on changes in revenue, production, utilization, realization, profitability, pipeline activity, and other key business metrics.

  • Work across multiple systems and data sources to develop a complete view of business performance.

  • Validate, reconcile, and interpret data from disparate sources while identifying data quality and consistency issues.

  • Investigate leadership questions and business hypotheses using data to validate, challenge, or refine assumptions.

  • Develop trend analyses, variance analyses, and business performance narratives that explain what changed, why it changed, and what action may be needed.

  • Translate complex findings into clear, actionable insights for business leaders.

  • Partner with finance, operations, data, and technology teams to improve data quality, reporting accuracy, and business visibility.

  • Leverage AI, automation, and analytics tools to improve efficiency and insight generation.

Qualifications and Requirements

  • Required Experience

    • 5+ years of experience in business analytics, operational analytics, strategic finance, practice management, revenue operations, performance analysis, or related field.

    • Demonstrated experience investigating business issues, identifying root causes, and translating findings into actionable business insights.

    • Demonstrated ability to thrive in a hands-on environment by personally working through complex business questions and performing the underlying analysis.

    • Experience working with large, complex, disparate, and imperfect datasets from multiple systems and sources to answer business questions and diagnose operational issues.

    • Experience analyzing business performance metrics such as profitability, utilization, realization, revenue trends, client/project economics, capacity, pipeline, or other operational performance drivers.

    • Experience supporting business leaders, practice leaders, operations leaders, or leadership teams through performance analysis and decision support.

    Preferred

    • Bachelor's degree in accounting, Finance, or a related discipline

Perks and Benefits

Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
Endless opportunities for career advancement
Exclusive ATM inside the office for employee's convenience
We set you up for success with a company-provided PC/Laptop and fiber internet connection
Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
Top notch workplace with first class VIP lounge and game rooms
Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
International career growth and connections
Unlimited cash incentives for hired referrals
Mental Wellness Employee Assistance program through Lifeworks
In-house psychiatrist available to support employees' well-being
Become part of the Employee Share Units program
Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc

Skills

What Senior Business Analysis jobs ask for — and how much of it you have →
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See also

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