Senior Business Data Analyst

Salary: RM 10,000 – RM 15,000 per month

About Combo

Combo is a technology company serving global markets, with expertise in cloud computing, AI, data, and digital solutions.

We are expanding our overseas marketing and data analytics business, DATA COMBO, which helps businesses gain customer insights, understand user behaviour, improve marketing performance, and drive business growth through data-driven solutions.

The Philippines is one of our key markets, with plans to expand across Southeast Asia and the wider Asia-Pacific region. Our customers mainly come from the gaming, internet, and digital industries.

We are looking for experienced Business Data Analysts who can turn complex data into clear business insights, identify growth opportunities, and recommend practical solutions that deliver real business results.

Job Responsibilities

1. Understand Business Needs: Work closely with customers to understand their business challenges, translate them into analytical questions, and develop suitable data analysis solutions.

2. Conduct Business Analysis: Analyse user activity, retention, payments, user behaviour, customer lifecycle, campaign performance, product updates, and marketing effectiveness.

3. Identify Business Issues: Investigate changes in user activity, user churn, payment performance, campaign results, and product performance to identify problems and provide actionable insights.

4. Build Analytical Frameworks: Help customers establish key business metrics and develop analysis frameworks for user tracking, segmentation, user profiles, user journeys, retention, and conversion funnels.

5. Provide Business Recommendations: Recommend practical improvements based on data findings, monitor results, and evaluate whether the recommendations deliver the expected outcomes.

6. Deliver Data Insights to Customers: Use DATA COMBO and related product capabilities to provide analytical solutions, support product adoption, prepare analysis reports, and present findings to customers.

7. Develop Reusable Best Practices: Build and document industry metrics, analytical methods, customer case studies, and best practices for future projects.

Job Requirements

1. A Bachelor's degree or above in Mathematics, Statistics, Computer Science, Data Science, or a related field is preferred.

2. At least 3 years of experience in data analytics, business analytics, data operations, or a related field.

3. Strong business understanding and analytical skills, with the ability to solve business problems rather than focus only on data extraction and report preparation.

4. Good understanding of internet business metrics, including user activity, retention, conversion, payments, user lifecycle, user segmentation, and campaign performance.

5. Proficient in SQL, with the ability to use Python, R, or similar tools for data processing and analysis.

6. Able to identify problems, develop analytical hypotheses, and validate them through data and user behaviour analysis.

7. Strong reporting and presentation skills, with the ability to turn complex analysis into clear, practical, and actionable business recommendations.

8. Good customer communication and project management skills, with the ability to present analysis findings to customer stakeholders and management.

Preferred Qualifications

• Experience in data analytics within the gaming, internet, or digital entertainment industries.

• Experience in user behaviour, user segmentation, customer lifecycle, churn, payment, or campaign performance analysis.

• Familiarity with Sensors Data or similar user behaviour analytics, CDP, BI, or marketing automation platforms.

• Experience in user tracking implementation and key business metric framework development.

• Experience in B2B customer projects, data consulting, or enterprise digital transformation projects.

• Ability to use AI tools to improve data analysis and research efficiency.

• Knowledge of large language models (LLMs), AI agents, and data intelligence applications, with practical business implementation experience being an advantage.

What We Are Looking For

We are not looking for someone who only extracts data and prepares reports.

We value candidates who combine business understanding, analytical thinking, problem-solving, customer communication, and the ability to turn insights into real business results.

You should be able to manage the full analytical process:

Identify Problems → Develop Hypotheses → Validate with Data → Find Root Causes → Draw Conclusions → Recommend Solutions → Track Implementation → Measure Results

Company Website

http://www.51combo.com