Senior Business Operations Specialist

About Centific

At Centific, people are at the center of our culture.We constantly seek out opportunities for people to enhance their skills,

and emphasize work-life balance for all our employees.We believe that competition can bring out the very best in people

– from our annual creative film and speech contests to our weekly office game tournaments,we mix work and play to engage our people and help our clients succeed.

About Job

About the Job

The Business Operation & Financial Planning and Analysis (BO&FPA) team is the go-to team in a business. The team, as the gatekeeper, helps various departments within a company coordinate to meet the end goal. This job includes monitor the contract negotiation process, addressing budget matters, understanding general business operations, and guiding work teams for projects. You will also analyze financial data to support strategic decision-making, and to ensure the company operates efficiently.

Job Responsibilities

Driving the execution of Order-to-Cash process; support on P&L track, cash flow, compliance, and SLA

Work with large sets of data to prepare forecast reports and analysis (vs prior forecasts/budgets) for the Leadership team.

Manage key inputs for practice P&Ls, support the delivery management teams through financial analysis. Lead financial planning processes (e.g., Monthly Reviews, P&L forecast).

Perform end-to-end project accounting management of selected practice teams.

Develop and monitor critical success and business performance metrics and communicate actionable insights to relevant stakeholders.

Collaborate with cross-function teams such as accounting, HR, and sales teams to understand needs and provide support to business requests.

Develop ad hoc reports to support analyses.

Work on special requests, projects, and financial presentations for management as required.

Track department-wide goals, people planning, training, and compliance requirements Collaboration with Centific global teams in different regions.

Job Requirements

Bachelor's degree: MBA/Master and D365 experience is preferred

5+ years business management/operations experience; financial management, and/or program management.

A can-do positive attitude - good judgment, tact, diplomacy, integrity, patience, and professionalism in all interactions

Proven experience collaborating with/influencing leaders to maintain consistency and scale processes across teams

Expert communicator with strong written and presentation skills. Demonstrated ability to communicate complex ideas, timelines, and mediate between stakeholders. Exceptional ability to bridge different perspectives

Action-oriented self-starter capable of operating in a fast-paced environment and thrives on competing deliverables

Adept at deriving themes and clarity out of ambiguous situations and adaptable to change

Ability to make decisions and solve problems

Ability to approach the business with a growth mindset - genuine desire to help push the business forward

Ability to understand complex data and reporting needs Proficient in the Microsoft suite of products, such as Excel, PowerPoint, Word, Teams, etc…

Centific is an equal opportunity employer. We aim to create an inclusive workplace and leverage the power of diversity. We are committed to providing a work environment free of discrimination and harassment. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status or any other legally protected status. Workplace discrimination related to being pregnant and pregnancy-related harassment, including discrimination in the hiring process, is strictly prohibited in Centific Global Solutions.

See also

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