Senior Business System Analyst

Location: Marshall, MN (or Corporate Location as applicable)

Employment Type: Full-Time, Exempt

Reports To: Director of IT

Reports: This position serves as a functional leader and subject matter expert and may provide guidance, training, coaching, and mentoring to IT members. Direct supervisory responsibility may be assigned based on organizational structure and business needs.

Compensation Range: $97,000 - $120,000 per year (based on experience)

Working Relationships:

• Internal Contacts: Executive Leadership; Retail Operations Leadership; Merchandising and Buying Teams; Distribution and Supply Chain Leadership; Finance and Accounting; E-Commerce Teams; and Information Services Team Members

• External Contacts: Software Vendors; Technology Consultants; and Third-Party Service Providers.

• Leadership Responsibilities: May provide project leadership, mentoring, and technical guidance to analysts and support personnel. This position does not have direct supervisory responsibility.

Position Overview

The Senior Business Systems Analyst serves as a strategic partner between Information Services and business stakeholders, leading the analysis, design, implementation, optimization, and support of enterprise business systems across the organization.

This role works closely with Retail Operations, Merchandising, Buying, Distribution Center Operations, Inventory Management, Finance, E-Commerce, and Supply Chain teams to identify business needs, improve processes, and implement technology solutions that drive operational efficiency, inventory productivity, revenue growth, and enhanced customer experience.

The Senior Business Systems Analyst provides leadership for complex cross-functional initiatives, serves as a subject matter expert for critical business applications, and delivers data-driven recommendations that support organizational goals and long-term business strategy.

Primary areas of responsibly include:

1. Business Analysis & Process Improvement
2. Systems & Application
3. Project Leadership
4. Data, Reporting & Analytics
5. Technical & Team Support
6. Additional Responsibilities

Essential Functions

The duties and responsibilities listed below are intended to describe the general nature and level of work performed and are considered essential functions of this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Responsibilities may be modified as business needs change.

Business Analysis & Process Improvement

1. Serve as the primary business systems advisor for assigned functional areas, partnering with business leaders to identify process improvements and technology solutions.
2. Analyze operational, financial, inventory, and customer data to identify trends, opportunities, risks, and data-driven business solutions.
3. Gather and translate business requirements into functional and technical specifications.
4. Design and document business processes, workflows, data flows, and system integrations.
5. Develop business cases, cost-benefit analyses, and recommendations supporting strategic technology investments.

Systems & Application Support

1. Support and optimize enterprise applications including ERP, retail, merchandising, warehouse management, inventory management, e-commerce, and reporting solutions.
2. Troubleshoot application and data issues and coordinate resolutions with internal teams and external partners.
3. Recommend and implement enhancements that improve system functionality, data quality, operational efficiency, and user experience.

Project Leadership

1. Lead cross-functional technology and business initiatives through all phases of the project lifecycle.
2. Facilitate stakeholder engagement and coordinate project activities among business users, vendors, consultants, and technical teams.
3. Develop and manage project plans, timelines, risks, testing, deployment, and implementation activities.
4. Support technology evaluations, vendor selection, and implementation planning.

Data, Reporting & Analytics

1. Serve as a subject matter expert for reporting, analytics, and business intelligence solutions.
2. Analyze enterprise data and collaborate with stakeholders to define reporting requirements, performance metrics, and actionable insights.
3. Support data governance, data quality, and reporting optimization efforts to ensure reliable and actionable business information.

Technical & Team Support

1. Provide technical leadership, mentoring,, end user support, and knowledge transfer to enhance application effectiveness and adoption.
2. Support application lifecycle activities, including documentation, testing, upgrades, implementations, and ongoing maintenance.
3. Perform limited programming or scripting as needed to support business objectives.

Other Responsibilities

1. Maintain current knowledge of emerging technologies, business trends, and industry best practices.
2. Participate in departmental planning and continuous improvement initiatives.
3. Perform other duties as assigned.

Qualifications

Education and Experience

1. Required
   1. Bachelor's degree in Information Systems, Computer Science, Business Administration, Supply Chain Management, Data Analytics, or a related field; or an equivalent combination of education and experience.
   2. Five (5) or more years of progressive experience in business systems analysis, business analysis, systems analysis, enterprise application support, or related information technology roles.
   3. Experience gathering business requirements, documenting processes, and translating business needs into technology solutions.
   4. Experience leading cross-functional projects involving multiple business stakeholders, vendors, and technical resources.
   5. Experience supporting enterprise business applications and integrated business processes.
   6. Demonstrated success identifying process improvement opportunities and implementing technology-enabled solutions.
2. Preferred

1. 1. Experience in retail, merchandising, inventory management, supply chain, distribution center operations, warehouse management, e-commerce, or ERP environments.
   2. Experience with business intelligence, reporting, analytics, and data visualization tools.
   3. Experience with SQL, relational databases, system integrations, APIs, and data governance practices.
   4. Experience participating in software selection, vendor management, and enterprise software implementations.
   5. Professional certifications such as CBAP, CCBA, PMP, PMI-PBA, Agile, Scrum, or similar credentials.

Knowledge, Skills, and Abilities

1. Strong knowledge of business systems, system integrations, business process design, and enterprise application environments.
2. Advanced business analysis, requirements gathering, process mapping, and documentation skills.
3. Strong project leadership and organizational skills with the ability to manage multiple initiatives simultaneously.
4. Excellent analytical and problem-solving skills with the ability to identify root causes and recommend practical solutions.
5. Strong verbal, written, facilitation, and presentation skills.
6. Ability to communicate effectively with technical and non-technical stakeholders at all organizational levels.
7. Ability to build collaborative relationships and influence decisions across departments.
8. Ability to evaluate business needs and align technology solutions with organizational objectives.
9. Strong data analysis and reporting capabilities.
10. Ability to work independently while contributing effectively within a collaborative team environment.

Physical Demands & Work Environment

1. Frequently performs office-based work using standard office equipment and technology.
2. Frequently communicates with internal and external stakeholders through verbal and written communication.
3. Occasionally moves throughout office and retail environments, lifts up to 15 pounds, and travels as business needs require.

Mental & Cognitive Requirements

1. Ability to analyze, interpret, and synthesize complex business, operational, and technical information.
2. Ability to exercise sound judgment and make decisions involving multiple variables and competing priorities.
3. Ability to maintain attention to detail while managing strategic and operational responsibilities.
4. Ability to effectively manage multiple projects, deadlines, and interruptions in a fast-paced environment.
5. Ability to concentrate for extended periods while reviewing data, systems, workflows, and technical documentation.
6. Ability to learn, understand, and adapt to changing technologies, business processes, and organizational priorities.
7. Ability to facilitate discussions, resolve conflicts, and develop consensus among diverse stakeholder groups.
8. Ability to maintain confidentiality and appropriately handle sensitive business information.
9. Ability to perform work requiring strategic thinking, innovation, problem-solving, and continuous process improvement.

Equal Employment Opportunity Statement

Runnings is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. We provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require assistance or accommodation during the application process or in performing essential job functions, please contact Human Resources.