Senior Business Systems Analyst - Oracle Fusion Subscription Management

Position Summary:

As a Senior Business Systems Analyst, focusing on Oracle Fusion Subscription Management Cloud (SMC), you will be responsible for ensuring the reliability, availability, and scalability of critical systems and SaaS platforms.

Systems under the care of a Senior BSA must operate effectively and reliably through scalable solutions and complex architectures that encompass modern technologies.

You will work closely with technical and non-technical teams within the organization to facilitate the design and implementation of solutions, drive automation initiatives, and monitor and maintain the performance of critical systems.

What You'll Do:

- Support and maintain technology systems to ensure optimal performance, reliability, and security.

- Collaborate with business stakeholders, solution owners and solution architects, to configure and optimize platform settings to meet business needs.

- Configure, support, and enhance Oracle Fusion Subscription Management Cloud, including subscription products and pricing, billing and renewal rules, amendments, usage and recurring charges, and the lifecycle from quote through activation, invoicing, and renewal.

- Build and deploy technology solutions translated from user stories and requirements.

- Manage the system lifecycle from implementation to shut down and decommissioning.

- Scale systems sustainably through mechanisms such as automation and evolve systems by fostering changes that improve velocity.

- Troubleshoot and resolve complex issues, including systems failures, connectivity problems, and performance bottlenecks.

- Evaluate and recommend new solutions, tools, and methodologies to enhance system efficiency, security, and productivity.

- Monitor system performance and proactively identify potential issues, generate meaningful reports, and implement preventive measures to maintain system health and uptime.

- Participate in on-call rotation.

What You'll Bring:

- Demonstrate in-depth knowledge of Oracle Fusion Cloud Subscription Management (SMC) and its connected applications.

- Ability to configure and support SMC along with the Fusion modules it integrates with, including Product Information Management (PIM), Order Management (FOM), Pricing, Receivables (AR) and Billing, Revenue Management, and Customer Data Management.

- Support month-end and quarter-end business operations including subscription billing runs, renewals, revenue recognition, and subscription-to-invoice reconciliation activities.

- Expert knowledge in technology systems including infrastructure or SaaS platforms.

- Proficient communication, planning, problem solving, troubleshooting, and organization skills.

Qualifications:

- BS/BA or equivalent work experience.

- 8+ years experience in Systems Engineering, or a similar role in a technology environment.

- Hands-on experience configuring and administering Oracle Fusion Cloud applications, including Subscription Management (SMC), using setup tasks, functional setup manager, and quarterly release testing.

- Additional experience supporting Oracle Fusion Cloud modules and integrations (REST/SOAP APIs, FBDI, BI Publisher/OTBI, Oracle Integration Cloud).

- Technical confidence and familiarity with DevOps tools.

- Strong proficiency in scripting and/or programming languages.