Senior Case Manager (Participant Support Services)

Intro/Program Description: Goddard Riverside is a well-established Manhattan community-based agency with an annual operating budget of approximately $50 million. Goddard Riverside is one of New York City's leading human service organizations meeting the basic needs of children, youth and families, homeless people, and older adults across Manhattan and New York City.

Purpose of Position: The Senior Case Manager serves as the central point of contact within the Social Support team for staff and participants. Reporting to the Manager of Participant Supports, the Senior Case Manager carries a caseload of the highest-need participants, supports the supervision of Participant Support Specialists and task manages interns, oversees documentation, database auditing, and workshop and case conference coordination. The Senior Case Manager works closely with the Manager of Participant Supports to integrate trauma-informed practices across the program and to build staff capacity, ultimately ensuring participants receive timely, high-quality, and compassionate support.

Schedule: Monday-Friday (35 hours per week)

Salary Range: $52,500-$58,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.