Senior Case Manager
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- Provide Case Management to Clients in Accordance with Policy, Procedure and Regulatory Protocol.
- Conduct initial assessments on each referral and develop a plan of care including medical, psychosocial, social, discharge and interdisciplinary needs.
- Refer clients to other services as needed, including but not limited to Medical, Substance Abuse, Employment and Educational Services.
- Follow-up with clients weekly and document progress.
- Meet with clients bi-weekly to review Independent Living Plan (ILP) and document progress.
- Participate in case reviews and interdisciplinary meetings to ensure coordinated delivery of services as scheduled or necessary.
- Coordinate with the Housing Specialist in ensuring clients are actively involved in obtaining permanent housing.
- Serve as a liaison with all other service providers to ensure coordinated delivery of service.
- Escort clients to appointments as needed.
- Collect and supply data and information necessary for monthly reports to the Administrator or regulatory agencies.
- Participate as a NYC Certified Fire Safety Coordinator during fire drills.
- Enter Client information into DHS system (CARES) during admissions, AWOLs, transfers and/or discharges.
- Establish and maintain a network of referral resources.
- Advocate on client’s behalf regarding social service’s needs (ACS, domestic violence, etc.)
- All other duties as assigned by the supervisor or designee.
- Maintain a Positive Image of the Organization in the Community the Organization Services and in State and National Organizations.
- Promote good community relations through participation in community affairs and community outreach programs as assigned.
- Participate in Job Training and Education Programs, Meetings and Committees.
- Attend mandatory in-service annually.
- Attend seminars to further professional development.