Senior CCaaS DevOps Engineer - Cloud & API Security
Summary
Own and secure a cloud contact-center platform (NICE CXone), integrating it with internal systems and ensuring reliable, compliant voice/telephony operations in a hybrid DevOps team.
ABN AMRO Bank N.V. in Amsterdam seeks a Senior CCaaS DevOps Engineer to own the full lifecycle of the cloud-based contact center platform, spanning design, build, and run.
You will develop integrations between NICE CXone and internal systems and design secure voice and telephony integrations. You will work in an international, agile DevOps team in a hybrid setup with one office day per week, contributing to scalable, compliant solutions while driving monitoring and incident resolution.