Senior CCAI & Data Engineering Lead
Summary
Leads AI-driven data engineering for customer contact systems in telesales, optimizing performance and embedding AI insights to boost commercial outcomes.
ScottishPower, part of the Iberdrola Group, is recruiting a Senior Database and Analysis Manager in Blantyre. You will lead end-to-end CCAI design and deployment within the telesales environment, optimise performance, and drive commercial outcomes with cross-functional teams.
The role focuses on data engineering, secure data flows, and embedding AI-driven insights into sales operations, with a fixed-term contract of up to 9 months and a competitive package.