Senior Change Manager
Are you a detail-oriented professional with a passion for process governance and change coordination? Inetum is looking for a Senior Change Manager to oversee and ensure the successful execution of changes across the CAPS application landscape.
🧩 Your Mission:
As a Change Manager, you will:
- ✅ Lead the Change Management process, from request evaluation to final approval, in alignment with CA-GIP standards
- ✅ Assess risks and impacts of proposed changes on production services, users, and processes
- ✅ Ensure quality and completeness of deliverables for each change
- ✅ Coordinate CAB and E-CAB meetings, acting as a mediator when needed
- ✅ Plan and communicate effectively with all stakeholders, ensuring transparency and alignment
- ✅ Monitor post-deployment success and conduct Post-Implementation Reviews (PIRs)
Your Skills:
- ✅ Strong experience in Change Management and ITIL-based processes
- ✅ Solid understanding of IT systems and ability to interpret technical language
- ✅ Ability to write clear and concise documentation
- ✅ Excellent communication and coordination skills with multidisciplinary teams
- ✅ Working knowledge of SQL and ability to read/debug Java 8+ code (a plus)
- ✅ Fluent in French (C1+) and proficient in English (B2+)
🕒 Working Hours:
- Standard hours: 8:00 AM – 5:00 PM
- Availability during lunch hours for urgent changes (flexible lunch schedule)