Now Brewing – Senior Claims Adjuster! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Job Summary and Mission

The Senior General Liability Claims Adjuster plays a critical role in protecting the company by investigating, evaluating, negotiating, and resolving complex liability claims. Working in a fast-paced and collaborative environment, this position combines technical claims expertise, sound judgment, and strategic decision-making to reflect the company's values

Summary of Key Responsibilities

· Investigate, evaluate, negotiate, and resolve high-exposure general liability claims involving bodily injury, property damage, and other casualty matters while balancing financial objectives, claimant experience, and reputational considerations.

· Partner with TPA to ensure timely, consistent, and effective claim handling, driving favorable claim outcomes aligned with company standards.

· Assess liability, exposure, litigation risk, and potential business impact to develop resolution strategies in alignment with Company’s goals and values, while balancing financial interests and brand reputation.

· Provide claims expertise and consultation to appropriate departments, identify emerging loss trends and promote consistent claims practices that support organizational objectives and operational excellence.

· Evaluates subrogation potential.

· Maintains comprehensive written and electronic claim file information and ensures compliance with claim handling protocols.

· Serves as a representative of the risk management claims team on inter-departmental working groups.