Senior Clinical Business Analyst – Business Intelligence

• Collaborate with clinical, operational, technical, and business stakeholders to understand business needs and BI requirements.
  
• Facilitate stakeholder workshops and co-facilitate sessions to gather, refine, validate, and document requirements.
  
• Document current-state and future-state workflows, including clinical, operational, data, reporting, and business processes.
  
• Identify and document data sources, reporting sources, data dependencies, and information flows.
  
• Translate complex clinical, operational, and business needs into structured, implementation-ready requirements.
  
• Develop business requirements documentation, functional specifications, use cases, user scenarios, and user stories.
  
• Define and document reporting specifications, analytics frameworks, KPIs, indicators, dashboard requirements, business rules, data dictionaries, and standardized terminology.
  
• Support the development of Objectives and Key Results (OKRs), performance indicators, metrics, and reporting frameworks.
  
• Elicit and validate requirements for BI tools, dashboards, visualizations, analytics, and reporting solutions.
  
• Facilitate consensus among multiple stakeholder groups regarding standardized workflows, terminology, reporting requirements, performance measures, and business processes.
  
• Lead and support quality assurance activities, including unit testing, user acceptance testing (UAT), data validation, and testing documentation.
  
• Maintain requirements traceability logs and ensure requirements are tracked throughout the project lifecycle.
  
• Meticulously document stakeholder discussions, decisions, risks, dependencies, issues, logs, and registers.
  
• Monitor progress against plans and identify potential risks and dependencies.
  
• Prepare and deliver presentations, briefings, and documentation for executives, clinicians, business stakeholders, and technology teams.
  
• Support stakeholder review processes and obtain appropriate approvals and sign-offs.
  
• Collaborate with regional health authorities, Service New Brunswick, Department of Health, and other healthcare stakeholders.
  
• Support the planning and implementation of the Clinical Information Solution data ecosystem.
  

Requirements

• University degree in Healthcare, Business Administration, Information Technology, or a related discipline;
  
• AND direct experience performing Business Intelligence work, including:
  
• Identifying and gathering BI requirements;
  
• Developing dashboard requirements;
  
• Developing reporting tools and reporting specifications.
  

• Minimum 10+ years of progressive Canadian experience in hospital and/or digital health environments.
  
• Experience supporting one or more of the following:
  
• Large-scale Clinical Information System (CIS) implementations;
  
• Digital health transformation programs;
  
• Provincial healthcare modernization initiatives;
  
• Regional health system modernization initiatives.
  

• Reporting specifications;
  
• Analytics frameworks;
  
• KPI definitions;
  
• Performance indicators;
  
• Dashboard requirements;
  
• Data visualization requirements;
  
• Standardization of data dictionaries;
  
• Business rules;
  
• Clinical and business terminology;
  
• Data definitions;
  
• Requirements documentation.
  

• Must be available to start work on or around September 28, 2026.
  

• Candidate must be able to provide a maximum 5-page resume focused on the required qualifications, scored requirements, and deliverables.
  

• Vendors may submit a maximum of two candidates.
  
• Each candidate must be submitted as a separate proposal.
  

• Verbal communication skills;
  
• Written communication skills;
  
• Presentation skills;
  
• Stakeholder facilitation skills.
  

• Standardization of work;
  
• Clinical and business terminology;
  
• Performance measures;
  
• KPI definitions;
  
• Reporting requirements;
  
• Business processes;
  
• Workflow standardization.
  

• Foster collaboration;
  
• Obtain stakeholder buy-in;
  
• Build consensus;
  
• Influence organizational change;
  
• Support healthcare transformation.
  

• PowerPoint presentations;
  
• Executive briefings;
  
• Clinical stakeholder presentations;
  
• Technology team presentations;
  
• Business and operational presentations.
  

• Meticulously documenting stakeholder discussions and decisions;
  
• Synthesizing complex discussions into actionable documentation;
  
• Maintaining logs, registers, and documentation repositories;
  
• Monitoring progress against project plans;
  
• Identifying and documenting dependencies;
  
• Identifying risks and issues;
  
• Maintaining requirements traceability.
  

• Multiple organizations;
  
• Healthcare programs;
  
• Clinical stakeholder groups;
  
• Operational teams;
  
• Technical teams;
  
• Business stakeholders.
  

• Standardized workflows;
  
• Clinical terminology;
  
• Business terminology;
  
• Performance measures;
  
• Reporting requirements;
  
• Business processes.
  

• Analyzing and documenting current-state clinical workflows;
  
• Analyzing operational workflows;
  
• Facilitating future-state process design;
  
• Supporting process transformation enabled by large-scale acute care Clinical Information Systems;
  
• Supporting digital health transformation technologies;
  
• Designing future-state workflows and business processes.
  

• English
  
• French
  

• Business Intelligence (BI)
  
• Healthcare analytics
  
• Clinical data and reporting
  
• Requirements elicitation and analysis
  
• Business requirements documentation
  
• Functional specifications
  
• User stories and use cases
  
• Dashboard and reporting requirements
  
• KPI and performance indicator development
  
• Analytics frameworks
  
• Data dictionaries and data definitions
  
• Business rules and terminology standardization
  
• Current-state and future-state process mapping
  
• Clinical workflow analysis
  
• Operational workflow analysis
  
• Stakeholder engagement and facilitation
  
• Healthcare transformation
  
• Clinical Information Systems (CIS)
  
• Digital health initiatives
  
• Data validation
  
• Quality assurance
  
• Unit testing
  
• User Acceptance Testing (UAT)
  
• Requirements traceability
  
• Risk and dependency management
  
• Executive presentations and stakeholder briefings
  

• Current-State Data and Reporting Workflows
  
• Future-State Data and Reporting Workflows
  
• Business Requirements Documentation
  
• Requirements Traceability Logs
  
• Functional Design Documentation
  
• Use Cases and User Scenarios
  
• Indicator and Metric Definitions
  
• Testing and Data Validation Artefacts
  
• Stakeholder Review Materials
  
• Stakeholder Sign-Off Materials
  

• The role is primarily remote within Canada.
  
• Candidate must be able and willing to travel to New Brunswick at least once per month throughout the project duration.
  
• Some after-hours or weekend work may occasionally be required, subject to prior approval.
  
• The vendor is responsible for travel time and costs associated with travel from the candidate's remote location to New Brunswick.