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Request Technology, LLC

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Senior Cloud Engineer (New York)

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Summary

Senior Cloud Engineer building and operating a globally distributed cloud platform: Terraform-based IaC, Kubernetes (EKS/GKE) with GitOps via Argo CD, CI/CD pipelines, and AWS/GCP services, plus on-call, incident response, and leading infrastructure projects. Hybrid role, 4 days onsite, based in Chicago, New York, or Kansas City.

Senior Cloud Engineer

Salary: $140k-$190k + Bonus

Location: Chicago, IL / New York, NY / Kansas City, MO

Hybrid: 4 days onsite, 1 day remote

*We are unable to provide sponsorship for this role*


Qualifications

  • 6+ years of experience working with public cloud platforms (AWS and GCP preferred) in a professional setting.
  • Deep, hands-on experience deploying and managing Kubernetes (EKS, GKE) and GitOps (Argo CD).
  • Deep, hands-on experience using Terraform, CI/CD tools (e.g., Jenkins, GitHub Actions), and scripting languages (Python) to deploy, maintain, and support cloud infrastructure.
  • Strong experience supporting containerized applications and Linux-based systems.
  • Strong understanding of networking, IAM, cloud observability, and common cloud services such as AWS VPC, EC2, S3, SNS, SQS, and Lambda.
  • Familiarity with managing secrets and sensitive configuration using tools such as HashiCorp Vault.
  • Experience designing, deploying, and operating fault-tolerant systems with on-call responsibilities.


Responsibilities

  • Build and maintain a globally distributed cloud infrastructure platform using Infrastructure as Code (e.g., Terraform)
  • Collaborate with Cloud Platform Engineering and business unit application teams to engineer infrastructure solutions for their cloud-based applications
  • Design, deploy, and operate Kubernetes-based platforms and workloads (EKS, Cluster API), including GitOps workflows (e.g., Argo CD)
  • Support and enhance CI/CD pipelines and infrastructure automation
  • Perform system and database maintenance, including application deployment, backup and restoration, patching, and upgrades
  • Maintain cloud environments through incident response, troubleshooting, and performance tuning
  • Participate in on-call rotations and support operational readiness
  • Drive retrospectives to identify opportunities to improve platform scalability and supportability
  • Lead implementation of cloud infrastructure projects from design through delivery
  • Own complex workstreams end-to-end — scope, sequencing, and hand-off to operations
  • Communicate status, blockers, and risks clearly to stakeholders and leadership
  • Lead design discussions and reviews, and provide technical direction and feedback to other engineers
  • Define and evolve the patterns and standards that keep the platform consistent and maintainable
  • Collaborate with development, security, and operations teams to ensure systems are secure and compliant
  • Create and maintain clear, accurate documentation — infrastructure designs, standard operating procedures, and support runbooks — tailored to the target audience (e.g., engineers, support staff)

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