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XL Axiata

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Senior Cloud Engineer

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Key Responsibilities

  • Operate, maintain, and troubleshoot cloud and infrastructure platforms, primarily AWS, including hybrid cloud and on-premises environments
  • Monitor cloud workloads and infrastructure performance using tools such as CloudWatch, Prometheus, Grafana, and Datadog
  • Support backup, recovery, disaster recovery, and high availability configurations, including restore testing and retention compliance
  • Develop and maintain Infrastructure as Code (IaC) using Terraform and AWS CloudFormation
  • Provide 24x7 production support, incident response, and troubleshooting in line with operational SLAs
  • Implement cloud security, governance, compliance, and infrastructure standards
  • Maintain technical documentation, operational procedures, runbooks, and incident reports
  • Support cloud cost optimization, auto-scaling, load balancing, and performance tuning
  • Collaborate with internal teams and technology partners on infrastructure projects and continuous improvement initiatives

Person Specifications

  • Bachelor's degree, postgraduate diploma, professional qualification, or equivalent experience in Computer Science, IT, Software Engineering, or a related field
  • 4+ years of experience in infrastructure operations and cloud engineering, covering data centre and cloud environments
  • Hands-on experience with AWS cloud services, provisioning, monitoring, and production operations
  • Strong knowledge of Windows and Linux servers, networking, directory services, DNS, DHCP, load balancing, clustering, SFTP, and related enterprise infrastructure
  • Experience with cloud backup, recovery, disaster recovery, high availability, and infrastructure automation
  • Familiarity with Terraform, AWS CloudFormation, monitoring tools, and project management platforms such as Jira or Azure DevOps
  • Understanding of cloud security, audit, compliance, and regulatory requirements
  • Strong troubleshooting, analytical, documentation, and collaboration skills
  • AWS, cloud architecture, infrastructure, networking, virtualization, or backup and disaster recovery certifications are advantageous
  • Experience in the financial services industry is an added advantage

Vendor submissions - 12 months

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