Senior Cloud Platform Engineer

About the opportunity

Exerp provides software that powers the day-to-day operations of leading fitness businesses worldwide. Our Cloud team builds and runs the platform those solutions sit on.

As a Senior Cloud Platform Engineer, you’ll help make that platform reliable, secure, observable and easy for product teams to use. You’ll work across a large AWS estate (hundreds of accounts, multiple workloads, eight regions), building durable platform capabilities and well-supported ways of working. The goal is to let engineering teams deliver and run services safely without needing to become cloud infrastructure specialists.

You’ll report to the Head of Cloud Engineering, you'll be responsible for :

Build and evolve the platform

• Design, build and run shared AWS and Kubernetes capabilities that support Exerp workloads globally
• Create reusable, opinionated platform patterns for account foundations, networking, identity, compute, storage, deployment and observability
• Use Terraform, Helm, Argo CD and related automation to make infrastructure and application delivery repeatable, reviewable and recoverable
• Improve our internal developer platform and service catalogue (including Port) so teams can find, provision and run what they need through clear self-service paths
• Assess new technologies pragmatically, weighing customer value, operational risk, security, cost and long-term maintainability

Improve reliability and operational maturity

• Define and improve SLOs, operational readiness, resilience, disaster recovery and capacity planning for platform services
• Build meaningful observability with Grafana Cloud, Elastic Cloud and AWS-native tooling, using well-designed logs, metrics, traces and alerts
• Take part in incident response and problem management, helping teams restore service quickly and turning lessons into lasting improvements
• Reduce toil by automating repetitive manual work and designing out recurring failure modes
• Support safe change across a global estate through sound upgrade, migration, maintenance and rollback practices

Enable product and engineering teams

• Work with developers, solution architects, security and operations colleagues to understand their needs and deliver practical platform solutions
• Create clear paved roads for deploying, configuring, monitoring and changing hosted environments, with flexibility where workloads need it
• Improve documentation, examples, templates and support processes so teams can solve common problems themselves
• Coach colleagues on design decisions, troubleshooting and operational practice, and share knowledge to lift capability across engineering

Protect the business and its customers

• Apply AWS Well-Architected principles and security best practice across identity, access, networking, data protection, resilience and operational control
• Help maintain strong multi-account governance, including permission boundaries, SSO and OIDC integrations, policy controls and auditability
• Contribute to cost management through better visibility, tagging, resource efficiency and cost-aware platform decisions
• Treat customer impact, data privacy and security as first-class considerations in design and day-to-day operations