EXL

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Senior Cognitive Engineer

Open 35d posting dated 2 weeks ago · reposted 2× · 2 open copies
  • Leverage Conversational Agents and Generators to deliver dynamic, personalized user experiences.
  • Develop and maintain Task and Routine Playbooks for scalable, goal-oriented dialog flows.
  • Ensure consistency and reusability across workflows for repeatable business outcomes.
  • Configure and manage Datastores to enable adaptive, session-aware interactions.
  • Integrate with REST APIs, databases, and third-party services to enrich bot capabilities.
  • Conduct manual testing and flow optimization to ensure high accuracy in intent detection and seamless backend integration.
  • Design and execute test cases to validate conversational flows and backend connectivity.

Bachelor's/Master's in Engineering 5-8 years

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