Senior Community Patrol Officer
Description
Why You’ll Love This Role
This is more than a patrol position.
As a Senior Community Patrol Officer, you'll lead from the front, supporting a team that delivers an essential after-hours service across one of Australia's largest metropolitan local governments.
You'll enjoy a roster designed to support genuine work-life balance while leading a professional team dedicated to community safety.
Working a 7 days on, 7 days off roster, you'll benefit from extended periods away from work while remaining engaged in a rewarding leadership role that makes a real difference in the community.
What You'll Be Doing
Every shift presents new challenges and opportunities.
You may be coordinating patrol resources, assisting your team to manage incidents, responding to emergency situations, liaising with stakeholders or supporting operational decision-making.
Your responsibilities will include:
- Providing day-to-day leadership, supervision and support to Community Patrol Officers
- Coordinating patrol activities and operational resources across the City
- Leading by example and maintaining high standards of professionalism and customer service
- Coaching, mentoring and developing team members
- Responding to incidents, complaints and service requests
- Monitoring CCTV systems and coordinating patrol responses
- Supporting emergency management and after-hours response activities
- Liaising with WA Police, DFES and other key stakeholders
- Investigating and reporting on community safety concerns
- Managing rosters and assisting with workforce planning
- Maintaining accurate incident reports, patrol logs and operational records
- Promoting workplace safety and continuous improvement initiatives
About You
We're less interested in where you've worked and more interested in how you lead.
You may come from community patrol, security operations, law enforcement, emergency services, defence, local government or another operational leadership environment.
What matters most is your ability to lead people, make sound decisions and deliver professional community-focused outcomes.
You will bring:
- Experience leading or supervising operational teams
- Strong leadership, coaching and mentoring skills
- Excellent communication and interpersonal skills
- Sound judgement and decision-making ability
- Experience managing complex or sensitive situations
- Strong conflict resolution and de-escalation skills
- Proven problem-solving capability
- A commitment to customer service and community outcomes
- Experience preparing reports and maintaining operational records
- Intermediate Microsoft Office skills
- The ability to work effectively in a fast-paced operational environment
Essential Requirements
- Certificate II in Security Operations.
- Security Officer's Licence issued under the Security and Related Activities (Control) Act 1996.
- Current Western Australian Driver's Licence.
- National Police Clearance (less than three months old).
- Availability to work a roster that supports an after-hours community patrol service.
Why You’ll Love Working Here
Employee Benefits
- Up to 5 weeks annual leave
- Ability to purchase additional annual leave
- Festive shutdown leave over the Christmas/New Year period
- Wellness Day entitlement
- 20% shift loading
- Superannuation matching contributions
- Free membership to City of Stirling recreation centres
- Employee Assistance Program
- Ongoing leadership development opportunities
Ready to Make a Real Impact?
If you're looking for a leadership role where you can support a professional team, contribute to community safety and enjoy genuine work-life balance, we'd love to hear from you.
Apply now and help lead a team that makes a difference every day.
Questions? Reach out to Luke Ryan on 0439 905 926
Applications close: Applications close: Wednesday November 4, 11:59pm (We may begin interviews before the closing date, so don’t wait!)
The City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.
We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths, sexualities, gender identity and cultural backgrounds.