Senior Consultant, Microsoft Dynamics 365 - Digital Customer
Description
Summary
Candidates must either currently hold a valid Government of Canada Reliability Status or Secret security clearance, or be eligible and willing to obtain and maintain one as a condition of employment.
What will your typical day look like?
As a Microsoft Dynamics 365 Consultant, you will lead the implementation, upgrade, migration, and optimization of Dynamics 365 solutions while helping organizations improve business processes and operational efficiency. You will configure and customize Dynamics 365 applications, including entities, forms, views, security models, workflows, and business logic, while working closely with cross-functional teams to design and deliver integrated solutions across multiple Dynamics 365 modules.
The role involves analyzing business requirements, conducting fit-gap assessments, translating client needs into technical and functional specifications, and recommending best-practice solutions. You will design and implement integrations between Dynamics 365 and Microsoft or third-party applications, develop portal pages, plugins, custom workflows, and support data migration and modernization initiatives.
Additionally, you will perform testing activities, resolve implementation issues, provide post-production support, and drive continuous platform optimization. Leveraging technologies such as Power Apps, Power Automate, Power BI, Azure services, and DevOps practices, you will contribute to solution delivery and application lifecycle management.
The role also requires staying current with Dynamics 365 enhancements, mentoring junior consultants, sharing best practices, and supporting business development initiatives, including practice growth, recruitment efforts, and industry engagement.
About the team
Enough about us, let’s talk about you
You are someone with these required skills, experience & qualifications:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Microsoft Dynamics 365 certifications and relevant technical credentials.
- Minimum 5 years of hands-on Microsoft Dynamics 365 development and implementation experience.
- Strong experience customizing and configuring Dynamics 365, including entities, forms, views, workflows, and security models.
- Hands-on experience with Microsoft Power Platform, including:Power Apps, Power Automate, Power BI.
- Experience developing and customizing portal pages, plugins, custom workflows, and extensions.
- Strong knowledge of Azure services and DevOps practices.
- Proficiency in JavaScript, C#, and .NET Framework development.
- Experience with data integration, data migration, and system interoperability.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication, stakeholder management, and interpersonal skills.
- Ability to work independently and collaboratively within project teams.
It would be great for you to have some of these nice to haves as well:
- Experience leading Dynamics 365 implementation, upgrade, and migration projects.
- Experience working in consulting or professional services environments.
- Knowledge of Dynamics 365 CRM, Customer Service, Sales, Marketing, and related modules.
- Experience integrating Dynamics 365 with Azure services, Microsoft 365, Power Platform, and third-party applications.
- Familiarity with Agile and DevOps delivery methodologies.
- Experience mentoring junior team members and providing technical leadership.
- Proven ability to manage multiple client engagements and competing priorities.
- Strong understanding of business process transformation and enterprise application modernization.
Total Rewards
The salary range for this position is $80,000 - $138,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.