Senior Content Designer

Open 19d posting dated 2 weeks ago

Summary

Senior Content Designer at Gallup creates clear, structured digital experiences by translating complex research into intuitive web and product content using Figma and AI tools.

Design experiences that transform Gallup's research into stories people understand, trust and act on.

As a senior content designer at Gallup, you'll shape how people experience our brand across our public website and digital products. Working alongside content strategists, product designers and researchers, you'll translate complex research into intuitive digital experiences through thoughtful content structure, sequencing and information design. Your work will help people confidently navigate Gallup's marketing experiences and digital products, empowering them to understand insights that improve workplaces and lives around the world.

What You'll Do

Design the narrative flow, information architecture and visual structure of marketing pages using Gallup's established design system and reusable components
Shape in-product content experiences through thoughtful navigation, labels, wayfinding and interface content that help users confidently accomplish their goals
Collaborate with content strategists, product managers, designers and researchers to translate complex research, analytics and scientific concepts into clear, accessible experiences
Create reusable content patterns and design approaches that strengthen consistency across products and marketing experiences
Use information design and data storytelling techniques to help users quickly understand insights and take meaningful action
Champion clarity, consistency and usability across every customer touchpoint while balancing user needs with Gallup's voice and design standards

What Makes You Stand Out

Editorial judgment: You instinctively know what information matters most, what to emphasize and how to simplify content to create the greatest impact.
Information architecture: You naturally structure content and navigation so people always know where they are, what comes next and why it matters.
Systems mindset: You create elegant experiences within established design systems while making every interaction feel intentional and intuitive.
Analytical storytelling: You transform research-heavy, technical and data-rich information into experiences that are clear, compelling and easy to understand.
Collaborative partnerships: You build trusted relationships across design, content strategy, product management and research, welcoming feedback and improving ideas together.

What You Need

Bachelor's or master's degree in design, English, journalism, communications, human-computer interaction or a related field, or equivalent experience, required
At least five years of professional experience designing content across web, product or editorial contexts required
Portfolio demonstrating your ability to structure, sequence and communicate content across digital experiences required
Professional proficiency with Figma required
Experience using AI to enhance content design required
Background in editorial design, brand publishing or product content design preferred
A commitment to working on-site at Gallup's San Francisco office at least three days per week required
Eligibility to work in the United States required; this position is not eligible for employment visa sponsorship

About Gallup

At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup.

Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; mass transit reimbursement; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. We also offer an estimated annual salary range of $122,000-$160,000 for this role. Salaries are based on a variety of factors, including an individual’s education, experience and skills.

Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.

To review Gallup’s Privacy Statement, please click this link: . This privacy policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information. Your application and the information you provide will be processed and stored in the United States.

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What this application asks

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Please share a link to your portfolio. If password protected, include credentials or access instructions. We're particularly interested in case studies that showcase product thinking, design systems, or cross-functional leadership.
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The application statement shall constitute a part of any employment application I may submit to Gallup. I understand that I will be subject to dismissal if anything is found to be false. I understand that nothing contained in the employment or in the granting of any interview is intended to create an employment contract between Gallup and myself for either employment or for the providing of any benefit. I understand that no promises regarding employment have been made to me. I understand that if I am employed by Gallup, I will enter into a separate employment contract, the terms and conditions of which will govern my employment. This understanding cannot be changed except in writing by an authorized Gallup official. Gallup’s rights as explained in this form shall not be modified or limited to an oral representation by any Gallup representative, or by any written provisions contained in any Gallup literature, newspaper or other advertisement, policy manual, or employment guidelines. choose one

Summary

What this application asks

Senior Product Designer