Senior Content Designer
Summary
Senior Content Designer at the UK Electoral Commission (the independent elections regulator), improving its public website by redesigning content and user journeys based on evidence, analytics and user needs, and establishing content standards and governance. Permanent, full-time; hybrid from Belfast, Cardiff or Edinburgh, or remote in the UK.
- Job grade: Other
- Contract type: Permanent
- Type of role: Communications / Marketing, Other
- Working pattern: Full-time
- Number of jobs available: 1
Location
About the job
Job summary
Basis: Permanent, Full time 36 hours per week
A £312 tax-free working from home allowance is also payable annually.
Location: Belfast, Cardiff or Edinburgh (Hybrid – min. 2 days in office) or Remote (UK)
Benefits: Outstanding benefits including Civil Service Pension Scheme, flexible working, 28+ days holiday, and more.
About the Electoral Commission
The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.
As we enter a bold new chapter under our five-year Corporate Plan, we are increasing our workforce and transforming how we plan and deliver core services. This post plays a central role in that journey.
Job description
About the role
We are looking for a skilled content designer to play an important role in improving the content on our website, making it clearer, more consistent and easier for people to use.
You will design content that enables everyone to take part in democracy, ensuring it is user‑centred, accessible and inclusive.
A key part of your role will be redesigning content and user journeys as part of our website improvement project. This will involve reviewing, redesigning and restructuring content so it’s based on evidence, user needs and data.
Working closely with the content team, subject-matter experts and external partners, you will help to modernise how content is created, managed and governed across the website.
You will:
- Lead the design, testing and iteration of high‑quality website content
- Use analytics, research and user insight to guide content decisions
- Collaborate with teams across the Commission to improve complex information
- Help establish content standards, patterns and governance for the website
- Mentor colleagues and champion user‑centred content design across the organisation
This is an exciting and high‑impact role where your expertise will directly shape how millions of people access trusted, democratic information.
About the team
You will join our Digital Communications team; a collaborative and forward-thinking group committed to delivering user-centred digital services. We value creativity, inclusivity, and continuous improvement.
You’ll also be working alongside the Commission’s first in house digital service delivery team, who are building our postcode lookup service. This is a fantastic opportunity collaborate, share skills and learn as part of a multidisciplinary team working on a service used by over 40 million people.
Person specification
Who we’re looking for
We’re looking for someone who can combine strong content design skills with the ability to build good relationships and influence others. You’ll be confident using user research and data to shape decisions and explain your thinking clearly.
You’ll enjoy being part of a small, supportive team, working on a range of projects, and helping to drive positive change across the organisation.
Essential skills and experience include:
- Experience delivering user‑centred content for large, public‑facing websites
- Confident using data, analytics, research and user feedback to inform content decisions
- Ability to manage stakeholder relationships and influence decisions
- Experience working with complex information and multiple audiences
Benefits
Why work for us?
This is an opportunity to join a growing digital team and help people easily find and understand how to take part in democracy.
We offer a strong reward package, including:
- Flexible working and hybrid model (40% office minimum)
- 28 rising to 30 days annual leave + bank holidays
- Civil Service pension scheme (28.97% employer contribution)
- Study support for professional qualifications
- Ongoing learning and development opportunities
- Ride2Work, eye care vouchers and more
Things you need to know
Artificial intelligence
Selection process details
How to apply
We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.
When applying, please provide an anonymised CV which omits your protected characteristics and any personally identifiable information:
Do not include:
- Your name, address, phone number, email or other contact details
- Your date of birth or age
- Gender, ethnicity, nationality or other personal identifiers
- A photo of yourself
- Educational dates (as these indicate age)
- Primary education details
Do include:
- Your employment history including employers and dates of employment
- Explanation for gaps in your history
- Your duties, responsibilities and achievements
If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double-check your documents before submitting, including the file name you use to save and upload your CV.
Supporting disabled applicants
The Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.
There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non-disabled applicants.
If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.
Key dates
- Application deadline: 2nd November (23:59)
- Interviews (1st stage): Week commencing 16th November 2026
- Interviews (2nd stage): Week commencing TBC
- Anticipated start date: January 2027
Interviews may be conducted virtually via Microsoft Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Talent Acquisition Team
- Email : recruitment@electoralcommission.org.uk
Recruitment team
- Email : recruitment@electoralcommission.org.uk
Further information
At the Electoral Commission, we are committed to delivering fair, inclusive, and transparent recruitment. Our recruitment practices are guided by Civil Service values and comply with the Equality Act 2010 and other relevant legislation.
If you have concerns about the way a recruitment process has been conducted, we encourage you to raise them with us.
How to Make a Complaint
If you are dissatisfied with any aspect of our recruitment process, you can contact us directly by email:
recruitment@electoralcommission.org.uk
Please include the following information:
The job title or reference number
A clear explanation of your concern
Any relevant supporting information
Your preferred contact details
We aim to respond to all complaints within two working days.
Our Commitment
All complaints are treated seriously and in confidence. They are handled in line with our Recruitment Policy and the relevant provisions of the Equality Act 2010, Employment Rights Act 1996, and the Data Protection Act 2018.
If you require this information in an alternative format, or need additional support, please contact us at recruitment@electoralcommission.org.uk or call 020 7271 0500.
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