Senior Coordinator, Impact Programs

Senior Coordinator, Impact Programs

Department: Impact Programs
Reports To: Senior Director, Impact Programs

Location: Hybrid

FLSA Status: Non-Exempt
Position Type: Full Time

Good360 is Closing the Need Gap to Open Opportunity for All

Join a fast-growing organization with a strong culture and powerful mission! As the global leader in product philanthropy and purposeful giving, Good360 partners with more than 400 socially responsible companies to source highly needed donated goods and distribute them through our network of more than 100,000 diverse nonprofits that support people in need. Good360 is the link between organizations with so much to give and communities in critical need, closing that gap and opening new opportunities for all. Since 1983, Good360 has distributed more than $18 billion in needed goods, including more than $3 billion in goods in 2025 alone. Good360 has been named the #2 charity on the Forbes list of America’s Top 100 Charities for 2023 and 2024 and has a 4-star Charity Navigator rating.

The organization has also been recognized as both a top workplace in the Washington, DC metro area (by the Washington Post) and as a top nonprofit to work for in the United States (by NonProfit Times).

Position Summary

The Senior Coordinator, Impact Programs supports Good360’s Impact Programs team by strengthening nonprofit partner engagement, pilot program development, nonprofit member services, and operational execution across the Impact Programs portfolio. This role plays a key part in ensuring intentional program design, positive nonprofit partner experience, and effective operational support for impactful programs and partnerships. The ideal candidate is highly organized, detail-oriented, and motivated to build a career in program management within a mission-driven organization. The Senior Coordinator may provide surge support to the Member Services and Nonprofit Development teams, as needed. This position reports to the Senior Director of Impact Programs.

Key Responsibilities include, but are not limited to the following:

Impact Programs General Support

• Draft and send partner connection emails, follow-ups, introductions, and scheduling outreach on behalf of Impact Programs
• Coordinate meeting scheduling, agendas, and basic pre-read materials for partner calls and internal discussions
• Support coordination of internal initiatives by assisting with documentation, internal handoffs, and tracking of deliverables in Asana where needed
• Support planning and execution of Impact Programs events including coordination of venue, logistics, materials, and meals

Focus Area Pilot Program Support

• Assist with compiling research on potential partners and donors for potential pilot programs
• Support design and writing of concept notes for pilot programs
• Assist with planning and execution of pilot programs including, but not limited to, coordination of nonprofit partner needs identification and selection; product procurement; product shipping and inventory tracking; and vendor payments.
• Support pilot program data tracking and reporting
• Assist in compiling donor reports, impact stories, and basic program updates using established templates and data sources
• Coordinate event planning and execution of Focus Area-led events to support brand awareness raising including handling venue, logistics, communication and meals for participants

Member services support

• Surge support to the Member Services team as needed, including phone and case support

Nonprofit Development team support

• Surge support to the Nonprofit Development team as needed including support to nonprofit registration, research and development